Revenue Operations Manager (m/f/d)

Circula GmbH • Full-time • Berlin, Berlin, Germany • 1w ago

SUPER. SIMPLE. CIRCULA.

Circula is a Berlin-based software-as-a-service fintech that provides companies with a comprehensive expense platform for any payments made by employees.

We are a team of 130 ambitious talents obsessed with the mission to simplify finance and payroll administration, while ensuring compliance through smart automations – so employees can do their best job. With over 30 nationalities across our offices in Europe, we embrace diversity and foster an inclusive culture, welcoming different perspectives and connecting people from different backgrounds.New work is nothing new to us: We value the freedom of choosing how and where we want to work. Through trust and flexibility, we are innovative and driven for success.

Want to become a Circulator? Join us in becoming the #1 expense platform in Europe!

YOUR IMPACT AT CIRCULA

Join our Revenue Operations Team as a RevOps Manager for Customer Success & Account Management and help optimize the full post-sales customer journey. You'll work closely with our Customer Success, Account Management, and BI teams to improve retention, drive expansion, and create scalable processes that support customer growth. Bring your data-driven mindset, process expertise, and passion for operational excellence to make a direct impact on our business.

Be part of a fast-paced fintech environment where your work shapes the customer experience and drives long-term growth.

Post-Sales Operations. You own and optimize our post-sales processes – from onboarding to renewal – ensuring a smooth and efficient customer journey.
Retention & Expansion. You collaborate with CS and AM teams to improve retention strategies, customer health scoring models, and identify upsell and cross-sell opportunities.
Process Excellence. You develop and refine workflows – from renewals to the handoff from Sales to Customer Success – ensuring seamless coordination and aligning internal teams around post-sale expectations.
Data-Driven Strategy. You turn data into action by partnering with our BI team, interpreting insights on churn, retention, and expansion to support decision-making.
Forecasting. You support forecasting for renewals and expansions, ensuring visibility into future revenue trends.
Reporting. You ensure data quality and maintain accurate, reliable reporting in HubSpot to enable strong decision-making.
Automation. You reduce manual work through automation initiatives and drive operational efficiency within CS operations.
Enablement. You support onboarding and training of CS and AM team members, embedding best practices across teams.
Cross-Functional Impact. You work closely with our RevOps Team Lead and other stakeholders to drive initiatives that influence post-sale revenue growth.

YOUR TALENTS FOR CIRCULA

Experience. You bring 1+ years of experience in Revenue Operations, Customer Success Operations, or a similar field.
Tech-Savvy. You are confident working with CRM systems like HubSpot or Salesforce and understand customer lifecycle automation.
Analytical Mindset. You know how to read data, derive insights, and translate them into concrete operational improvements.
Customer Focus. You’ve supported post-sales functions such as renewals, churn reduction, and expansion – and know what it takes to keep customers happy.
Collaboration. You enjoy working cross-functionally and are skilled at aligning different teams towards a common goal.
Ownership. You proactively solve problems, optimize processes, and take responsibility for driving results.
Curiosity. You have a growth mindset and a strong desire to continuously improve how we do things.
Language. You are fluent in English, both spoken and written. German is a big plus.

BENEFIT WITH CIRCULA

VSOP. Benefit financially when Circula thrives – our Virtual Stock Option Plan lets you share in our success.
Circula’s Benefits. Enjoy Circula's food, internet and mobility allowances of up to €200 per month on us!
Flexible working. We have a hybrid working model, a great, centrally located office in Berlin and offer home office days.
Learning and Development. Use your €1500 budget for books, conferences, courses and more.
Free Urban Sports Club membership. Keep fit and healthy with the sports that you love.
Positive and open-minded. We love to socialize at team and company events. We also love pets, so your dog is always welcome too!

Sounds exciting? Check out our careers page, our blog and get an impression of our culture at #lifeatCircula!

WHAT'S NEXT?

We promise, it will be quick! Our Junior Talent Acquisition Manager, Rüzgar Çako, will get back to you with feedback within 2 working days. During the interview process, you will meet our team, your manager Marieke Breuer and Circula’s Co-founders, Nikolai and Roman. We encourage you to apply, even if you don't meet all the criteria.

At Circula, we promote diversity and inclusion by welcoming individuals from diverse backgrounds. We value and embrace everyone, regardless of gender, ethnicity, sexual orientation, religion, or disability.

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