Join a fast growing e-commerce startup shaping the future of e-commerce logistics. At Bezos.ai, we're building the future of e-commerce logistics. Our Fulfilment-as-a-Service (FaaS) platform helps online sellers deliver their products faster, cheaper and more sustainably — levelling the playing field so they can compete with the big retailers. Think of us as the invisible engine behind great delivery experiences. We connect online stores with top-tier fulfilment centres and logistics partners — and our software makes sure every order is delivered perfectly. Join our mission to bring effortless fulfilment to thousands of growing brands across 16+ countries.
About the role:
This is a graduate role for someone smart, curious and excited to jump in, learn fast and make a real impact. As a Business Operations Associate, you'll be at the heart of our day-to-day operations — making sure every order is delivered on time and every customer is happy.
What you'll do:
- Own the daily hustle: Work closely with warehouses, couriers and our internal team to make sure orders go out on time and problems get fixed fast
- Get hands-on: Visit fulfilment centres across the UK to see how things actually work — from the packing bench to the loading bay
- Spot the gaps: Notice patterns in issues, dive into data, and suggest improvements to our tools and processes
- Be the voice of our customers (e-commerce sellers): Make sure our sellers are happy and supported, especially when things don't go to plan
- Track what matters: Help us set and measure KPIs so we always know how we're doing — and where to get better
Application Process:
- We like to get to know you and your motivations in a 30-minute chat with the Bezos Ops team
- If we both agree that there is a fit, we would like to get to know the way you work and communicate. For this, we will send you an analytical data exercise (2-3h) to prepare before the next call
- In the next 30-min call with our Ops team and our founder, we will ask you to present your answers and recommendations to us
- If you are successful we will make you an offer
Requirements
- You're excited about startups and want to see how one's built from the inside
- You're curious, analytical and love solving problems (data is your friend)
- You're a great communicator — clear, friendly and confident with both warehouse staff and founders
- You don't wait to be told what to do — you take ownership and make things happen
- You're comfortable travelling to warehouses (we'll cover expenses)
- You bring great energy — someone people enjoy working with
Benefits
- Join a high profile startup that is scaling fast
- Have the ability to shape your role and the company
- Experience a workplace that is entrepreneurial, fast-paced, solution-focused, disciplined, team-oriented and fun
- Flexible working to support families and varying needs. The team is fully remote and meet in person regularly
