Executive - Business Operations

Jungheinrich India • Full-time • Mumbai Metropolitan Region, IN • 1w ago

Key Responsibilities

Sales Planning, Dashboard Creation & Business Operations

- Coordinate with the Sales Team, Sales Support team and Commercial team for sales planning and operational activities.
- Prepare weekly and monthly Truck Order dispatch plans and participate in sales planning meetings to consolidate planning data for management review.
- ⁠Prepare, maintain, and publish periodic business reports and dashboards.
- Support monthly, quarterly and annual sales forecasting exercises.
- Monitor sales targets and maintain target tracking reports.
- Track Partner business and key accounts performance, and coordinate incentive-related activities.
- ⁠Prepare management presentations, business review reports and performance summaries for Sales Leadership.
- ⁠Identify opportunities to improve reporting processes through automation and digital tools.

Forecasting & Commercial Support

- Support Order Intake (OI) planning and forecasting activities.
- Consolidate forecast data from regional sales teams.
- Support pricing, margin tracking, and sales performance analysis.

SAP, CRM & Data Quality Support

- Maintain and update business data within SAP ERP and assist in Sales Territory Mapping activities.
- Coordinate with Central IT for master data updates and system-related issues.
- Support CRM data quality initiatives and ensure timely updates of sales information.

Operational Support & Compliance

- Support ISO, internal audits, and compliance-related documentation.
- Maintain process documentation, Standard Operating Procedures (SOPs), trackers, and business records.
- Coordinate with Sales, Commercial, Finance, HR, IT, and other internal stakeholders for smooth business operations.

Required Skills & Qualifications

Education

- Bachelor's degree in Business Administration, Commerce, Engineering, Economics, or a related discipline. (Post Graduation/MBA preferred)

Experience

- 2–5 years of experience in Business Operations, Sales Operations, Business Analysis, Sales Planning, or a similar analytical role.

Technical Skills

- Advanced Microsoft Excel (Pivot Tables, Power Query, Power Pivot, Dashboards)
- Microsoft Power BI
- SAP ERP
- Strong understanding of reporting, forecasting, and business planning processes

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