PRIMARY PURPOSE
The IT Business Operation Coordinator plays a key role in supporting the financial operations of the Business Technology Services (BTS) division. This position is responsible for coordinating IT-specific financial activities such as invoice reconciliation, requisition management, vendor financial coordination, and budget tracking in alignment with IT service delivery and technology lifecycle planning.
This role serves as a bridge between IT and Finance, ensuring that technology-related financial transactions and vendor engagements are accurately processed, coded, and aligned with BTS cost structures, contracts, and budgeting processes. The coordinator works closely with IT project managers, technology leads, and procurement to ensure that financial activities align with BTS operational goals and governance standards.
KEY ACCOUNTABILITIES
Support the accurate coding, reconciliation, and routing of technology-related invoices, ensuring alignment with IT contracts, service agreements, and technology cost centers.
Initiate and track IT requisitions and purchase orders, verify contract/PO documentation, and manage pre-authorization processes related to IT vendor services and software renewals.
Partner with IT leaders and the Senior Analyst, IT Financial Management, to ensure BTS operational spend is accurately captured in budget planning, forecasting, and cost allocation processes.
Manage the financial coordination of IT vendor activities, including vendor onboarding/updates, validating supporting documentation, and acting as the point of contact for IT vendor financial transactions.
Maintain current operational cost data, track contract timelines, renewal cycles, and ensure timely processing of invoices to avoid service disruption.
Compile and maintain documentation in financial systems (e.g., FSM), assist in year-end accruals, and ensure IT invoices are processed in accordance with financial controls and IT governance standards.
Develop and maintain internal procedure documentation (e.g., FSM/SharePoint content) that supports BTS’s financial operations, procurement practices, and compliance with internal audit requirements.
Collaborate with Procurement, Finance, and BTS teams to support IT financial planning and vendor engagement processes including maintaining visibility into contracts and projects that may impact resource requirements (e.g., headcount or financial commitments)
Investigate and resolve discrepancies in IT invoices and contracts, identify miscoded entries, and support ongoing improvements to financial tracking and reporting systems within BTS.
Ensure confidentiality and integrity of information, adhering to policies related to handling sensitive financial and contractual data within IT.
