Downstream Systems, Inc. is a leading marketplace platform that's transforming the waste and construction industries from the ground up. We're on a mission to bring simplicity, transparency, and sustainability to two of the most essential—but often overlooked—sectors of our economy.
At Downstream, we make it easy for contractors, builders, and businesses to find and book critical services like dumpster rentals, hauling, and site clean-up—all in just a few clicks. No more endless calls, confusing pricing, or waiting around. Our platform connects customers with vetted, reliable providers so they can get what they need, when they need it—without the headache.
But we’re not just about convenience—we’re about impact. By streamlining logistics and digitizing the supply chain, we’re helping reduce waste, cut emissions, and build a cleaner, more sustainable future for everyone. Whether you're managing a small job site or a major development project, Downstream is here to help you keep things moving—efficiently, affordably, and responsibly.
Sales Operations Manager
Location: Dallas, TX (Hybrid)
Employment Type: Full-time
About the Role
We’re looking for a Sales Operations Manager to optimize and scale our revenue systems, data, and processes. This person will own our CRM Process, ensure pipeline accuracy, and help build a data-driven foundation for growth across marketing, sales, and customer success.
You’ll be the connective tissue between GTM strategy and execution — someone who loves turning chaos into clarity and insights into impact.
Responsibilities
- Work closely with our Product Team to develop and maintain dashboards, reports, and workflows to ensure data accuracy and visibility
- Partner with leadership to define KPIs and pipeline health metrics
- Automate manual processes and streamline lead routing, deal tracking, and forecasting
- Conduct performance analyses and recommend data-backed improvements to drive conversion and retention
- Manage and maintain integrations between Apollo and other GTM tools
- Support territory design, quota management, and commission modeling as we scale
- Collaborate cross-functionally with Marketing, Product, and Finance to ensure alignment across the funnel
Qualifications
- 3–6 years of experience in Sales Operations, Revenue Operations, or related field
- Deep expertise with HubSpot or Apollo CRM (certifications preferred)
- Strong analytical and reporting skills — Excel proficiency required; Power BI experience a plus
- Proven ability to manage GTM data structures and processes in a startup or high-growth environment
- Excellent communication and cross-functional collaboration skills
- (Bonus) Experience in Marketplaces, Construction, or B2B Saas
🌟 Ideal Team Member Profile at Downstream Systems, Inc.
At Downstream, we’re not just building a platform—we’re building a movement to modernize and elevate the waste and construction industries. That’s why we look for team members who are not only smart and capable but deeply aligned with the way we show up for each other, our customers, and suppliers. Our cultural beacons are more than values—they’re how we work, lead, and grow.
Here’s what a great Downstreamer looks like:
💥 Runs into the Gap
You don’t wait to be told. When you see a problem or an opportunity, you lean in with curiosity and energy. You’re proactive, resourceful, and comfortable working through ambiguity—because you know that growth often starts where things are messy.
🔎 Practices Radical Transparency
You communicate clearly, openly, and without ego. Whether you’re sharing feedback, surfacing a roadblock, or admitting a mistake, you do so with the trust that honesty drives progress. You don’t play games—you play as a team.
🛠️ Takes Pride in What You Do
You care deeply about the quality of your work and the experience of our customers. Whether you’re shipping code, solving a customer problem, or launching a new market, you bring thoughtfulness and craftsmanship to everything you touch. Excellence isn't a goal—it’s a habit.
🌱 Gives Others Confidence
You lift people up. You empower teammates with clear thinking, strong execution, and generous collaboration. You help others believe in their ability to succeed, and you create space for them to thrive. You lead with kindness and build trust by showing up consistently.
At Downstream, we’re a group of builders, thinkers, and doers who care as much about how we work as what we’re working on. If you're energized by solving real-world problems and being part of a company where values guide action—you’ll feel right at home. Let’s revolutionize this industry together.
💼 Downstream Employee Benefits
At Downstream, we believe in taking great care of our team—because when you’re supported, you can do your best work. Here’s a snapshot of the benefits we offer:
🩺 Comprehensive Health Coverage
- Medical, dental, and vision insurance plans
- Health Savings Account (HSA) option for added flexibility
🛡️ Peace of Mind
- Life insurance coverage to help protect what matters most
💰 401(k) Retirement Plan
- Downstream matches up to 5% of your contributions:
- 100% match on the first 3%
- 50% match on the 4th and 5th percent
🏠 Remote-First Work
- Work from wherever you're most productive—our team is fully remote
🌴 Generous Paid Vacation
- We offer a flexible, paid vacation policy so you can recharge when you need to
📈 Company Equity
- Be an owner in what we’re building with equity in the company
