Business Operations Manager

MLabs • Contract • Remote (New City, NY, US) • $129k - $190k / year • 1m ago

Business Operations & Compliance Manager - Decentralized Finance

Location: Remote - Preference for NYC - Will accept Remote USA working EST hours

Compensation: $129K - $150K

We build technology that makes markets safer and more accessible in the decentralized finance (DeFi) space. Our risk management systems, oracles, and AI models secure billions in value and are trusted by leading protocols like Aave, GMX, dYdX, and others. We are seeking a talented Business Operations & Compliance Manager to join our team and help shape the future of decentralized finance, reporting directly to the VP of Business Operations.

You will be the key owner of our global compliance and security posture, designing and implementing policies to reduce risk and support sustainable growth in a high-growth technology environment. This role is highly cross-functional, requiring you to partner with technical, business, and legal teams to embed operational excellence across the organization.

Responsibilities:

Lead Compliance & Security Programs: Own the design, implementation, and ongoing management of global compliance initiatives (e.g., SOC 2, ISO 27001, PCI-DSS), including leading audits, certifications, and risk management efforts
Build and Enforce Internal Policies: Develop, maintain, and scale security, compliance, and operational policies across the organization, ensuring consistency and accountability at a global scale
Oversee Vendor & Contract Management: Manage vendor selection, procurement, onboarding, and contract processes, ensuring alignment with compliance and security requirements
Enable Cross-Functional Collaboration: Partner effectively with technical, business, and legal teams to embed compliance and security best practices into daily operations and strategic initiatives
Drive Process Excellence: Lead company-wide initiatives that improve operational efficiency, reduce risk, and support sustainable growth

Requirements

Experience: 3-4 years of experience in business operations, compliance, or security program management within a technology company
Compliance Expertise: Strong knowledge of major compliance frameworks (SOC 2, ISO 27001, PCI-DSS) and hands-on experience leading or managing audits and certifications
Policy & Process: Proven ability to design, implement, and enforce internal policies and drive program management excellence
Vendor Management: Strong background in vendor management, procurement, and contracts
Soft Skills: Excellent organizational and communication skills, with a passion for security, operational excellence, and emerging technologies like blockchain and DeFi

Preferred Qualifications (Nice-to-Haves):

Familiarity with blockchain, smart contracts, and/or DeFi protocols
Experience working in high-growth technology companies or startups
Demonstrated ability to scale compliance and security programs in fast-paced, global environments
Strong analytical and problem-solving skills, with comfort driving cross-functional initiatives
Location: Based in NYC (Brooklyn office) or able to work remotely in the USA with up to 30% travel for in-person collaboration

Benefits

Compensation & Equity: Competitive package (salary and equity) aligned with growth and merit
Time Off: 21 vacation days + 7 sick days + 8 observed U.S. company holidays
Health: 100% employer-paid health benefit options (medical, dental & vision) for you and your dependents, plus FSA / HSA options
Family & Wellness: Thoughtful Parental Leave Policy and corporate wellness programs (OneMedical, Teladoc, Talkspace, EAP)
Growth: Personalized professional development and career growth opportunities in a rapidly expanding, global technology company
Other Perks: Pre-tax commuter benefits
Salary: $130k - $190k
Equity: 0.10% - 1.00%
Visa sponsorship is available (H1B transfers and new visas)

Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.

Commitment to Equality and Accessibility:

At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city.

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