Piper Companies is seeking a
Sales Operations Manager to join a fast-growing SaaS company in
Austin, TX. This role will take ownership of sales processes and drive operational excellence across multiple product lines. The ideal candidate is detail-oriented, data-driven, and passionate about optimizing workflows to support business growth.
Key Responsibilities:
- Support outbound initiatives and collaborate closely with Business Development teams.
- Own and optimize the inbound lead management process across two product lines, with a third launching soon.
- Manage lead allocation and distribution, ensuring timely follow-up and accurate tracking in HubSpot.
- Analyze sales performance at both macro (team/office) and micro (individual) levels to identify trends and opportunities.
- Build and maintain custom reports and dashboards using HubSpot and Google Sheets.
Qualifications:
- 5+ years of experience in Sales Operations or a similar role within a B2B SaaS environment.
- Proven expertise in lead management and CRM systems (HubSpot experience required).
- Strong analytical and data interpretation skills with the ability to turn insights into actionable strategies.
- Familiarity with AI-driven workflow automation tools and processes.
- Ability to manage multiple priorities in a fast-paced, evolving environment.
Compensation & Benefits:
- Base Salary: $75,000 – $85,000
- Comprehensive benefits package including Health, Vision, Dental, PTO, Paid Holidays, and Sick Leave (as required by law).
Keywords: Sales Operations Manager, Sales Operations, SaaS, HubSpot, CRM, inbound leads, outbound support, lead management, data analysis, AI workflow automation, sales process optimization, reporting, Google Sheets, performance analysis, sales strategy, cross-functional collaboration, commission audits, B2B SaaS, proactive, hands-on, hybrid work, no travel, team growth, sales enablement, pipeline management, lead allocation, sales productivity, operational excellence, commercial operations, process improvement, analytics, business development support
#HYBRID
