About Razorpay:
Razorpay was founded by Harshil Mathur and Shashank Kumar in 2015. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India. Our mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. We started out as a B2B payments company and today, we process billions of dollars of payments for lakhs of businesses across India. We are the leading payments provider in the country and have been the first to bring to market the most major innovations in the past 6 years. Razorpay enables businesses to accept, process, and disburse payments at scale.
Razorpay currently processes multi-billion USD payments on an annualized basis, touching 200Mn+ end customers through top clients like Airtel, Goibibo, Yatra, Ola, Swiggy, Zomato, Cred etc. We architect systems for the scale of not just one segment leader but 1000s put together. With more than a lakh clients, you would have definitely made a payment through Razorpay if you live in India. With the launch of RazorpayX, the company aims to become a leading provider of banking and payout products to businesses covering the gamut of current account, payroll, vendor payouts and many others. Over the past year, the company has disbursed loans worth millions of dollars in loans to thousands of businesses.
The company has raised USD $700M+ in funding till date from marquee investors like GIC, Sequoia Capital, Tiger Global, Ribbit Capital, Matrix Partners and many stellar angels.
Our products:
The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, and Payroll.
Payment Gateway: Razorpay is a full-sized payment solution that allows businesses to accept, process, and disburse payments within its product suite.
The platform provides your business with access to payments via many modes such as credit card, debit card, Netbanking, UPI, and popular wallets. Companies are also able to monitor real-time data performance and insights to make informed business decisions.
Read more at these places: https://razorpay.com/payment-gateway/
RazorpayX: Razorpay is reimagining how businesses manage money by simplifying business banking with RazorpayX. It operates as a separate business unit with a laser-sharp focus on innovating in the Neo-Business Banking space and is currently in 0 to 1 stage.
Read more at these places: https://razorpay.com/blog/what-is-a-neobank/ , and
https://razorpay.com/blog/category/business-banking/.
Razorpay Capital: Razorpay Capital is a lending platform that allows MSME’s to meet their cash flow challenges. Using Razorpay Capital, companies can manage financial challenges of their business through quick settlements and collateral-free loans.
Read more at these places: https://razorpay.com/capital/
The Role: Manager, GTM Startup Accounts Farming
The Role:
To sustain and nurture solid relationships with key clients that generate the most income for Razorpay. Roles and Responsibilities:
● Building and maintaining relationships with clients and key personnel within their company.
● Cross Selling and Up-selling to the client base and growing the account to achieve the portfolio quota.
● Conducting business reviews to ensure clients are satisfied with their products and services. ● Attending meetings with clients inside and outside their offices to build better relationships with them.
● Achieving client relationship targets and KPI’s as set by the team lead.
● Liaising with internal departments to ensure client needs are fulfilled effectively.
● Escalating and resolving areas of concern as raised by clients.
● Carrying out client satisfaction surveys and reviews.
● Monitoring company performance against service level agreements and flagging potential issues. Updating the CRM for any change with regard to a client.
Mandatory Qualifications:
● 3+ years relevant experience in Key Account Management/Sales in B2B space.
● Knowledge of best customer service practices.
● Strong interpersonal skills and an ability to build rapport with customers.
● Go-getter attitude.
● Hardworking with strong work ethics.
