Director of Revenue Operations (Deal Desk)

Catalyst Nutraceuticals • Full-time • Buford, Georgia, United States • $91.67k - $136.21k / year • 1m ago

Job Title: Director of Revenue Operations (Deal Desk)

Location: Buford

About Us: CATALYST NUTRACEUTICALS

is engaged in manufacturing dietary supplements of only the highest quality, setting industry standards every step of the way. We feel a responsibility for every product we make. Our company has grown by building—and maintaining—solid relationships. We work as a team with our employees, our customers, and the industry as a whole. We draw heavily on the expertise of all our trusted ingredient suppliers, vendors, printers, testing labs and others to ensure we stay at the forefront of industry trends—delivering the best in pricing and quality. It’s not just good sense, it’s good business.

Position Overview: The Director of Revenue Operations (Deal Desk) serves as the strategic leader overseeing the Quote-to-Order process and ensuring profitable, efficient, and timely deal execution across the organization. This role is accountable for achieving business performance targets related to quote turnaround times, win/loss ratios, and contribution margin goals. This position reports directly to the Chief Commercial Officer and works closely with the Chief Financial Officer to ensure strong financial governance and oversight.

Key Responsibilities:

Own and continuously improve the Quote-to-Order process, ensuring accuracy, speed, and compliance across all commercial transactions.

Lead the Deal Desk function, providing guidance on deal structures, pricing strategies, and approval workflows to optimize revenue outcomes.

Monitor and report on SLAs for quote turnaround times, identifying and addressing process bottlenecks or systemic inefficiencies.

Analyze win/loss trends and deal profitability to drive insights that inform pricing strategy, sales enablement, and margin improvement initiatives.

Partner with Sales, Finance, Procurement and Product Development teams to balance business growth with financial discipline and risk management.

Optimize workflow and requirements for our quoting tools (Odoo), reporting (Power BI), and performance metrics to track and improve quote quality, process adherence, and revenue margin performance.

Coach and develop a high-performing team of 2 offshore Deal Desk (Sales Engineer) professionals to ensure excellence and consistency across business units.

Qualifications:

Bachelor’s degree in Finance, Business Administration, or a related field; MBA preferred.

10+ years of experience in revenue management, deal desk leadership, or commercial operations, with proven success managing complex deal cycles.

Strong analytical and financial modeling skills with a deep understanding of pricing, margin analysis, and revenue performance metrics.

Exceptional cross-functional leadership skills with the ability to influence senior stakeholders and drive accountability for business outcomes.

Proven track record building scalable Quote-to-Order processes and delivering measurable improvements in speed, accuracy, and profitability.

Working Conditions:

This is an in-person role based in Buford, GA. Employee is required to be on-site at least four (4) days per week.

The position operates primarily within an office workspace.

What We Offer:

Competitive salary and benefits package
Opportunities for professional growth and development
A dynamic and innovative work environment
The chance to make a meaningful impact on health and wellness through cutting-edge products

Employment Eligibility Verification

Must be able to furnish valid proof of identity and authorization to work in the United States

Catalyst Nutraceuticals is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.