We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over.
We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Scope of Position
The focus of Sales Operations is to optimize the effectiveness of the district sales program by supporting the District Sales Manager & Sales Executives. This role is both strategic and tactical in nature. On the strategic front we are looking for a candidate that will help the District Sales Manager position our company in the market, develop marketing material and collaborate with the sales team on how to close business.
Being a self-starter, assertive, detail oriented and a good communicator are a must. Effectively managing deadlines is also required. This role will require you to effectively collaborate with a variety of people and job functions across our network and accomplishing tasks of moderate to high complexity and scope. Sales operations works in a fast-paced environment.
Reports to District Sales Manager
Key Responsibilities
- Develop, manage and deliver internal and external reports.
- Manage weekly sales meetings, as directed by the District Sales Manager.
- Qualify sales leads utilizing reporting and analytics tools.
- Engage in pre-sale engagement activities for target customers prior to Sales engagement.
- Become a bid facilitator to deliver and coordinate bid responses in collaboration with, but not limited to product, service, and GEO.
- Be (or become) proficient at CRM, Customer Account, Seismic, ZoomInfo, LinkedIn, Scheduler, Exp.o and our credit application process (Including DocuSign).
- Organize events to drive existing and new customer engagement.
- Ensure updated marketing materials are accessible to Sales team and create customer-focused marketing material in collaboration with Regional and corporate marketing teams.
- Manage company visitors and arrange meeting schedules with sales team and deliver a memorable experience for the visitors
- Deliver qualified sales leads to the team.
- Attend training & development sessions to understand the requirements of Sales.
- Update CRM and ensure data integrity measurements are met for the branch.
- Enable the Sales program to be effective and efficient
- Take on additional assignments, as required
Qualifications
- Must be proficient in Excel, PowerPoint and Word
- Exceptional Customer Service skills both internal and external
- Self-motivated with ability to work in a fast-paced and constantly changing environment
- Experience with tools like Dynamics and LinkedIn Sales Navigator preferred
- The ability to work off-site for local events
- Oral and written proficiency in the English language
- Strong problem solving, organizational, and interpersonal skills
- Ability to work productively both individually and in a team environment
- Sense of urgency
- Comfortable with regular data entry
- Strong rapport and relationship-builder
- Empowered to make quick decisions in response to changing condition
- Influence others to action
- Be able to be responsible & hold others responsible to timeliness
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
