Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Senior Manager, Business Operations is a senior management role, responsible for overseeing the day-to-day administrative, financial, people and procedural activities within a business area / division within the organization.
This role leads efforts to develop and improve through efficient and effective integrated processes, implementing common management processes/services to leverage organizational resources.
This role directs operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets and typically acts as a point of contact or gatekeeper between Senior Management and employees.
The Senior Manager, Business Operations is responsible for ensuring the development and implementation of efficient operations and cost-effective systems to meet the current and future needs of the organization whilst fostering a collaborative and innovative team culture focused on operational excellence.
Key responsibilities:
- Establishes and optimizes day-to-day operational activities, including revenue and sales growth, expense, cost and margin control and monthly, quarterly and annual financial goal management.
- Leads efforts to develop and improve through efficient and effective integrated processes, implementing common management processes/services to leverage organizational resources.
- Directs operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets.
- Manages and oversees the day-to-day operations to meet budget and other financial goals.
- Supports with development and implementation of a system to track and report on the progress of strategic plan implementation.
- Ensures that all department heads are fully informed of the operational objectives of the business.
- Participates in the design and development of operational processes, policies and improvements related to these processes for each department in their domain.
- Ensures that operational activities comply with organizational requirements for quality management, legal stipulations and general duty of care.
- Advises the management team and/or department heads on key planning issues and make recommendations on important business decisions.
- Facilitates regular meetings with department heads to ensure that operational objectives are achieved.
- Implements all tactical human resource procedures, managing and leading team(s), setting goals and managing performance accordingly.
To thrive in this role, you need to have:
- Leadership skills with creative and financial acumen coupled with strong business intellect necessary for taking the business to the next level.
- Extended ability at interpersonal and communication skills, both verbally and written.
- Extended business acumen, financial expertise, and strategic planning skills.
- Extended problem-solving skills.
- Ability to collaborate with senior leadership at a strategic and tactical level.
- Ability to understand new issues quickly and make wise decisions.
- Ability to work under pressure, plan personal workload effectively and delegate.
- Ability to inspire and move a cross-functional team towards a unified direction with a common vision.
- Extended knowledge of big data analysis and performance/operation metrics.
- Extended understanding of business functions such as HR, Finance, marketing, etc.
Academic qualifications and certifications:
- Bachelor's degree or equivalent in Business Administration or a related field.
Required experience:
- Extended experience gained within a similar senior leadership role preferably within a similar global organization.
- Extended hands-on experience in strategic planning, and business operations.
- Extended leadership skills with excellent work ethic.
- Extended experience with successfully managing budgets.
Workplace type:
On-site Working
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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contact us.
