Business Operations Specialist

Sherpa | Recruiting, Staffing & Consulting • Full-time • Charlotte, NC, US • 3w ago

Compensation: $62,500

Position Summary

Job Overview – Business Operations Specialist – 34037

The Business Operations Specialist provides day-to-day administrative and business operations support for contractor onboarding, benefits, payroll coordination and internal office management responsibilities at Sherpa LLC. This role focuses on maintaining accurate records, processing requests, supporting compliance requirements, and serving as primary administrative contact for contractors and internal employees.

Key Responsibilities

Coordinate contractor onboarding, including VMS platforms (Fieldglass, BBO)
Process onboarding paperwork, background checks, I-9s, E-Verify, and system set-up in Bullhorn and iSolved
Maintain and update contractor and employee records, placements, and rosters
Send new hire and first-day communications
Support payroll administration by auditing timesheets and preparing benefits, PTO, and payroll reports
Assist with benefits and 401(k) enrollments, changes, and employee inquiries
Track benefits eligibility and maintain related spreadsheets
Process assignment endings, terminations, and offboarding checklists
Respond to employment verifications and unemployment claims
Support audits, compliance requirements, and client-specific onboarding needs
Provide administrative support for internal trainings, employee communications, and celebrations
Daily phone and email communication with existing candidates, prospect candidates, prospective clients and outside vendors
All other office, administrative or business operations duties as assigned

Requirements

4+ years of administrative, operations, HR experience
Experience in staffing or professional services preferred
Strong data entry, documentation, and organizational skills
Comfortable working in multiple systems (Bullhorn, iSolved, or similar)
Detail-oriented, reliable, and service-focused

Additional Job Details

Workplace Policy:

Seniority Level: Associate

Linked In Poster:

About Our Process

We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings, and encourage you to apply for other Sherpa roles you're qualified for/interested in.
Non-Local Candidates: Please note that you are competing with local candidates who don’t require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon.
Candidates for all Sherpa opportunities must be authorized to work in the United States.
Sherpa is an Equal Opportunity Employer.