Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We’ve funded over $110 billion in loans for our customers, more than any other fintech
- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval
- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender
- Fintech Breakthrough Award: Best Lending Innovation Award
- Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing
- We are Forbes’ Best Online Mortgage Lender for 2023
- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.
Job Summary
The Business Analyst – IPM & Performance management is responsible for creating and managing individual and team performance frameworks across the organization. This role partners with leadership, HR, and operations to define performance metrics, monitor productivity, analyze trends, and drive IPM payouts on a monthly basis.
Skills & Competencies
Technical & Analytical
- Strong data analysis and reporting skills
- Experience with performance dashboards and KPIs
- Advanced Excel skills
- Experience with SQL, BI tools
Functional
- understanding of mortgage operations and productivity drivers
- Familiarity with incentive models
- Ability to balance productivity, quality, and compliance
- Ability to translate business problems into structured requirements and solutions
Soft Skills
- Strong stakeholder management and executive communication
- Creative and Analytical thinking
- High attention to detail and data integrity
- Comfortable handling sensitive people performance data
- Strong problem-solving mindset with a bias toward practical, compliant solutions
- Ownership mentality and accountability for outcomes
Experience
Company Benefits
In Office Perks
Experience our comprehensive office perks, including daily meals and transport facility for commuting to and from the office, available for all employees coming to the office.
Health & Well-being
Our comprehensive medical plan is available for you, your spouse and dependents. Employees are covered under Mediclaim, Group Term life insurance and Accidental insurance.
Other Perks at Better
Experience flexibility with our night shift allowance, work from home allowance and transportation allowance, where applicable. We prioritize your convenience.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
