Join OneAdvanced
As Head of Sales Operations, you will lead the strategy, governance, and execution of all Sales Operations and Sales Support across the organisation. You’ll partner closely with senior leaders across the business to enable scalable processes, operational excellence, and high‑performing teams that directly support revenue growth. This is a critical role within our commercial engine, ensuring our sales organisation is fully equipped to perform at its best.
What You Will Do
Operational Strategy & Governance
- Lead the planning, governance, and continuous improvement of Sales Operations and Sales Support activities, ensuring alignment with commercial and business objectives.
- Partner with cross‑functional leaders across the organisation to embed best‑in‑class processes, systems, and performance standards.
Process, Policy & Enablement
- Develop, maintain, and optimise Sales Operations policies, procedures, training materials, and supporting documentation.
- Ensure the Sales Support function is delivering consistently excellent service to all Commercial Units.
Performance & Delivery
- Drive high‑quality performance across the Sales Support team, ensuring accuracy, responsiveness, and strong commercial impact.
- Manage and deliver cross‑functional projects on behalf of Sales Operations, ensuring alignment, transparency, and measurable outcomes.
Reporting & Insights
- Define, measure, and track operational success metrics to monitor performance and inform decision‑making.
- Oversee the creation and maintenance of daily, weekly, monthly, and quarterly reporting dashboards and updates for key stakeholders.
What You Will Have
- Proven experience supporting or leading best practice within Sales Operations or Revenue Operations, ideally within a SaaS or technology environment.
- Advanced proficiency with Salesforce.com and a strong understanding of CRM‑driven processes.
- Demonstrated leadership ability with experience in coaching, developing, and scaling high‑performing teams.
- Excellent problem‑solving skills, with the ability to design and implement efficient, scalable processes.
- A strong bias for action—results‑driven, solutions‑focused, and able to drive initiatives through to completion.
- Adaptability, with comfort operating in a fast‑moving environment with multiple priorities and evolving requirements.
- Detail‑orientation combined with the capability to step back and identify key commercial drivers.
- A collaborative working style, with the ability to influence and orchestrate work across departments to deliver business impact.
What We Do For You
Wellbeing that means something
- 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
- Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
- Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
- 24/7 Employee Assistance Programme for confidential support
- Private medical insurance for everyone, no medical-history exclusions
Financial Benefits That Have Your Back
- Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures
- Income protection: up to 75% salary for 5 years if you ever need it
Grow your career with us
- SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
- Access to external training and apprenticeships
Making a Difference
- MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
- Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger
Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:
- ULEV car scheme with 1,000+ models
- Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover
Who We Are
At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.
We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.
OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.
Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.
We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.
Join us and become part of a team that’s powering the world of work and making a real difference.
Learn more at
www.oneadvanced.com
