Wiliot was founded by the team that invented one of the technologies at the heart of 5G. Their next vision was to develop an IoT sticker, a self-powered computing element that harvests radio frequency energy, bringing connectivity and intelligence to everyday products and packaging. This revolutionary combination of cloud and semiconductor technology is already being used by some of the world’s largest consumer, retail, food, and pharmaceutical companies to transform how products are made, distributed, sold, used, and recycled.
Our investors include SoftBank, Amazon, Alibaba, Verizon, NTT DoCoMo, Qualcomm, and PepsiCo.
As a growing startup, this role will continue to evolve, and we’re looking for team members who are comfortable building operational processes that scale with the company.
Responsibilities:
Project Execution & Timeline Support
- Support the creation and maintenance of project plans, milestones, and timelines for customer deployments and internal programs
- Track execution progress across workstreams and follow up with stakeholders to ensure deliverables are completed
- Maintain project documentation, action items, and status reporting
- Support risk tracking by surfacing blockers, dependencies, and open issues to project owners
Resource Planning & Coordination
- Assist with scheduling and coordination across delivery teams, including field operations, engineering, and customer success
- Support resource planning discussions by tracking workload needs and project requirements
- Coordinate internal meetings and working sessions to ensure alignment on execution priorities
Presentation & Communication Support
- Prepare and update customer-facing and internal project presentations, including kickoffs, status updates, and milestone reviews
- Support the creation of executive-ready summaries and reporting materials
- Translate project updates into structured communication for internal stakeholders
Customer On Site Logistics Coordination
- Coordinate logistics for customer site visits related to POCs, pilots, implementations, and rollout support
- Support onsite readiness by aligning schedules, agendas, equipment requirements, and internal participation
- Ensure visit plans are documented and communicated clearly to all involved teams
Cross-Functional Collaboration
- Partner with Customer Success Managers, Solutions Program Leads, Field Services, and Delivery teams to support execution
- Coordinate follow-ups across stakeholders to ensure progress against commitments
- Support internal alignment across teams to improve execution consistency and customer outcomes
Process & Operational Improvement
- Support the development of scalable project operations, tools, templates, and best practices
- Help standardize reporting formats and project tracking mechanisms
- Capture lessons learned and help implement improvements for future deployments
Requirements:
- 3+ years of experience in business operations, project coordination, program support, or project management roles
- Strong organizational skills with ability to manage multiple priorities simultaneously
- Experience supporting project timelines, status tracking, and cross-functional coordination
- Strong written and verbal communication skills
- Ability to prepare clear, professional presentations and reporting materials
- High attention to detail and strong follow-through
- Comfort working in a fast-paced environment with shifting priorities
- Experience supporting customer-facing projects and coordinating external stakeholders
Preferred Qualifications
- Experience supporting technical deployments, IoT solutions, or enterprise SaaS implementations
- Familiarity with POCs or pilot execution processes
- Experience coordinating onsite operational planning
- Proficiency with PowerPoint / Google Slides and project tracking tools (Jira, Salesforce, ClickUp etc.)
