OUR VALUE PROPOSITION
At RSM, our purpose is to instill confidence in a world of change for both our clients and our people.
RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change.
Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values – integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone.
Who we are:
RSM Australia is a member of RSM, the world’s 6th largest network of audit, tax and consulting firms. We are an award-winning professional services firm with over 100 years experience supporting Australian businesses. We believe in putting people first and we are proud to have developed a work culture that fosters growth, collaboration and success.
About the role:
Career Opportunity: Business Operations Manager – Audit & Assurance
Location: Perth | Full-Time
Location: Perth | Full‑Time
Are you an organised, proactive operations professional with exceptional scheduling capability and a passion for supporting high‑performing teams?
RSM Australia is seeking a Business Operations Manager to support our Audit & Assurance division in Perth.
This role is ideal for someone who has previously worked as an auditor , understands the rhythm of busy audit seasons, and is now looking to step into a key operations and workforce leadership role within the practice.
As a member of our leadership group, you will partner closely with Partners, Directors and Managers to drive operational efficiency, optimise resource planning, and influence positive change across the audit practice.
Resource Planning & Workforce Management
Take ownership of staff scheduling across audit engagements, ensuring efficient allocation and balancing competing priorities.
Use data‑driven insights to forecast capacity needs, anticipate bottlenecks, and proactively resolve scheduling challenges.
Maintain oversight of utilisation metrics to support timely and effective delivery.
Talent Acquisition & Onboarding
Performance & Development Support
Coordinate the performance review process, including goal setting, feedback collection and tracking development actions.
Foster a positive, growth‑oriented team culture focused on continuous improvement.
Operational Excellence & Process Improvement
Identify opportunities to streamline workflows, reduce administrative load, and improve operational efficiency.
Support internal initiatives aimed at enhancing quality and improving overall productivity.
Client & Business Support
Assist Partners and Directors with tender preparation, proposals and client onboarding activities.
Ensure operational readiness when new engagements commence.
Team Collaboration & Change Enablement
Act as a key liaison across the audit leadership group to support strategic and operational priorities.
Champion change initiatives and contribute to a collaborative, inclusive team environment.
About you:
Experience in operations, project coordination or resource management within a professional services environment. Prior experience in audit or accounting, particularly understanding busy seasons, engagement lifecycles and utilisation pressures, is highly beneficial.
Confident scheduling and workforce planning capability. You are skilled in allocating staff across competing priorities and comfortable using scheduling, resourcing or project management tools to optimise capacity and drive effective delivery.
Strong stakeholder engagement and communication skills. You build trusted relationships with Partners, Directors, Managers and broader teams, and can confidently influence decisions in a fast‑paced environment.
Exceptional organisational skills with the ability to manage multiple deadlines, coordinate several streams of work and maintain attention to detail under pressure.
A passion for improving processes and systems. You enjoy finding smarter ways of working, implementing new tools, and using data, such as utilisation or productivity metrics—to inform decisions and improve operational performance.
A proactive, structured and adaptable working style. You thrive when juggling competing priorities and are committed to delivering high‑quality outcomes consistently.
Eligibility to work permanently in Australia is required for this role. Unfortunately, visa sponsorship is not available for this opportunity.
Life at RSM:
RSM provides a great environment to build skills and confidence and we help our people achieve their best. We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer. Our network of offices across Australia and around the world allow us to offer a personal service to all our clients regardless of where they are!
Working for RSM entitles everyone to a wide range of leading health, wellness financial and lifestyle benefits.
How to apply:
Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance.
