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Location: Bloomingdale, IL
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Schedule: Monday–Friday | 8-hour shift
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Compensation: $70,000 base +
10% Merit-Based Bonus
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Position Type: Full-Time
Why Join Big Bolt LLC?
Established in 1977 and headquartered in Bloomingdale, IL,
Big Bolt LLC is an ISO 9001–certified specialty fastener manufacturer. Big Bolt focuses on producing non-standard, custom fastener solutions that customers won’t find off the shelf—delivered with market-leading turnaround times.
At Big Bolt, quality, precision, and customer service drive everything we do. Join a collaborative, growth-oriented sales team where strong performance is recognized and career advancement is encouraged.
What We Offer
âś… Health, Dental, Vision & Life Insurance
âś… Disability Insurance & Health Savings Account (HSA)
âś… 401(k) with Company Matching
âś… Paid Time Off
âś… Merit-Based Bonus Program
âś… Career Growth Opportunities within the Sales Team
Your Role As New Business Development – Sales
Under the direction of the VP of Sales, this role supports new and low-spend customers to improve the customer experience while increasing revenue. Sales Operations Specialist (Inside Sales) serves as a key point of contact for customers, manages quotes and orders, and ensures accurate sales documentation within Big Bolt’s ERP system.
This position represents a
mid-point career progression opportunity on the Sales Team, offering long-term advancement for strong performers who consistently demonstrate sales, communication, and organizational skills.
Key Responsibilities
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Sales & Order Management
- Enter sales quotes and orders into NetSuite ERP
- Prepare, update, and maintain sales quotes, including identification of routing steps when required
- Manage quotes, orders, and communications through customer portals
- Follow up with customers on open sales quotes
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Customer & Internal Communication
- Maintain regular contact with customers to support engagement and satisfaction
- Communicate with Sales Engineers as needed
- Coordinate across Sales, Quality Control, Purchasing, and Shipping on open quotes and orders
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Problem Resolution & Process Support
- Resolve order issues by reviewing sales data and work order history
- Assist with resolving material-related issues, including:
- Material shortages
- Inventory discrepancies
- Operational errors
- Material receipt discrepancies (multiple heats or partial deliveries)
- Execute RMAs and monitor returned material to support rework orders
- Review customer credit requests and submit to Accounting
- Recommend and assist with implementation of sales process improvements
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Other Duties as Assigned
What You Need To Succeed
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Key Competencies:
- Strong written and verbal communication skills
- High attention to detail with strong organizational skills
- Ability to prioritize multiple tasks in a fast-paced environment
- Customer-focused mindset with a passion for service excellence
- Strong collaboration skills across cross-functional teams
âś” Qualifications
- Associate’s Degree (Business Administration or related field preferred)
- 5+ years of sales experience
- Proficiency with Microsoft Office (Outlook, Word, Excel)
- Experience using ERP and CRM systems
- Prior fastener industry experience is a plus, but not required—eagerness to learn is essential
📢 Apply Today!
Take the next step in your sales career with
Big Bolt LLC, where precision manufacturing meets customer-focused solutions and long-term growth opportunities.
Pay Range
Starting from USD $71,000.00/Yr.
