Sales Operations Analyst

A. Duie Pyle, Inc. • Full-time • West Chester, PA, US • 1w ago

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary:

The Sales Operations Analyst supports the Sales organization by maintaining accurate data, producing recurring reports, improving sales processes, and supporting key cross-functional initiatives. This role also provides structured support for sales onboarding and select sales event logistics that help drive customer engagement and team alignment.

This position works closely with Sales Leadership, National Accounts, Marketing, Finance, IT, and other partners to ensure data integrity, consistent reporting, and efficient, scalable sales operations.

The responsibilities of the position include, but are not limited to:

Sales Data & Reporting

Ensuring accurate sales activity, key accounts, performance, pipeline and territory data in Salesforce and other systems
Preparing and distributing recurring reports for Sales Leaders, and National Account Managers
Processing Quarterly sales incentives
Overseeing sales performance reviews (including managing databases or folders supporting review cycles)
Supporting National Accounts with customer data, reporting packages, and QBR preparation
Coordinating creation and updates of customized customer reports as needed
Supporting Quarterly Business Reviews (QBRs) with data pulls, slide preparation, and performance summaries

CRM & Sales Tools Support

Being a primary resource for routine Salesforce questions, basic troubleshooting, and system navigation for the sales team
Conducting routine data cleanup, validation, and routine system audits to ensure data accuracy
Maintaining sales documentation, templates, and process guides
Assisting with system access coordination in partnership with IT

Sales Onboarding & Training Support

Coordinating new Sales Representative onboarding, including scheduling, system setup, and training on:
Salesforce
Outlook Exchange
iPhone/mobile tools
Expense reporting tools
Sales Intranet and internal workflow systems
Maintaining and updating training and product knowledge materials at the direction of Sales Leadership
Supporting onboarding in tools, reporting standards, and basic RevOps processes

Sales Event & Meeting Support

Supporting planning and coordination of customer engagement events
Assisting with trade show logistics, including booth setup coordination, hotel bookings, meeting appointments, and registration management
Maintaining and distributing the Sporting Event Ticket Log for Sales teams
Providing operational support for Sales Meetings, including materials preparation, agenda coordination, and reporting packages

Sales Process & Cross-Functional Coordination

Helping standardize, document, and maintain sales processes and operational workflows
Partnering with Marketing to ensure accurate lead assignment and tracking
Working with Finance and Sales Leadership to gather data for forecasting, budgets, and performance reviews
Collaborating with IT on user access needs and minor system configuration adjustments
Identifying opportunities for incremental process improvements that increase sales efficiency

For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.