Sales Operations Manager

Propio Language Services • Full-time • Overland Park, KS, US • 18h ago

Job Type

Full-time

Description

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.

We are seeking a Sales Operations Manager to support, optimize, and govern our sales processes, systems, and infrastructure. This role works cross-functionally with internal teams and departments to support the sales cycle and new client onboarding. The ideal candidate combines systems thinking, technical fluency, and process rigor to drive sales efficiency and revenue growth.

Key Responsibilities

Work with sales leadership to identify opportunities to optimize and improve internal processes, systems, tools, and data
Own and maintain CRM data integrity, governance, and reporting accuracy
Develop and enhance sales analytics, dashboards, and reporting to support strategic decision-making
Oversee completion and timely delivery of client security questionnaire responses and documentation
Support sales lead generation activity through completing vendor registrations and questionnaires
Manage sales enablement tools and platforms, identifying opportunities for training, automation, and system enhancements
Manage ordering and shipment process for equipment and training collateral to support new client onboarding and implementation
Collaborate with the marketing department to support conferences, webinars, events, and presentations
Lead and contribute to cross-functional projects that strengthen the overall sales infrastructure
Other projects, duties, and responsibilities as assigned

Requirements

Bachelor’s degree in business or related field (or equivalent experience)
Strong communication skills with the ability to work effectively across departments
Highly organized with exceptional time management and prioritization skills
Analytical, process-oriented mindset with a focus on continuous improvement
This position is based at Propio’s corporate headquarters in Overland Park, KS. Remote applicants will not be considered.

Preferred

2+ years of experience in sales operations, revenue operations, or business operations
Experience with Salesforce as a CRM
Experience with sales enablement tools and technology (e.g., ZoomInfo, Outreach, SalesLoft, LinkedIn Sales Navigator)
Experience with PowerBI, Tableau, or other business analytics software