About TheRole:
As a CBRE Business OperationsCoordinator, you will assist with the timely processing of front-end andback-end tasks in support of our valuation and consulting professionals with ahigh level of accuracy. In this role, a team on and offshore staff coordinate processingfunctions and perform end-to-end workflow operations.
What You'll Do:
Generate accurate, timely clientinvoices aligned with contractual terms using intermediate Excel skills andbasic accounting principles.
up and adherence to SOPs.
Perform key AR administrationfunctions—including account reconciliation, unapplied cash research, refundprocessing, and Positive Pay coordination—with strong accuracy and compliance.
Process emails requesting job setup andRFPs in the shared mailbox across all assignment types, including standardappraisals, consulting/litigation, ROW, Tax, ACS, and recurring work.
Reference resource documents andinternal/external platforms to ensure accurate quotes, confirm clientrequirements, and research prior appraisal history or potential conflicts.
Review system data and supportingdocuments to ensure accurate job setup, allocations, and assignmentrequirements.
Maintain job files, apply scope changes,and ensure full compliance with SOPs, policies, and contractual requirements.
functional teams to resolve issues,remove delays, and advance workflow progress.
Monitor billing dashboards, verifyrequired documentation, generate retainer invoices, and complete billing uponassignment delivery.
relatedinquiries from appraisers and internal stakeholders.
Manage user access needs, includingupdates to login credentials in secure systems.
Maintain organized mailbox structuresand follow standardized workflow practices to ensure consistency.
Support additional operational cores asneeded to ensure business continuity and adapt to changing businessrequirements.
Perform other duties as assigned insupport of evolving operational needs.
What You'll Need:
To perform this job successfully, anindividual will need to perform each crucial duty satisfactorily. Therequirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individualswith disabilities to perform essential functions.
High school diploma or general education degree (GED) with a minimum of two years of related experience and/or training. Bachelor’s Degree preferred Prior experience as a business Operations Coordinator or similar role preferred. Requires a basic understanding of financial terms and principles, including the ability to calculate simple figures such as percentages. Ability to comprehend and interpret instructions, short correspondence, and memos, and to ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to present information to an internal department and/or large groups of employees. Ability to understand and carry out instructions in standard situations, and to address problems using basic analytical skills. Intermediate skills with Microsoft Office Suite (10 or above) products such as Word, Excel, Outlook, etc. Familiarity working with Smartsheet and Adobe software.
Makesdecisions in alignment with core procedures and company policies to achieveestablished results and timelines.
Familiarity with automation and AI as applied to businessand process improvement
Why CBRE
When you join CBRE, you become part of theglobal leader in commercial real estate services and investment that helpsbusinesses and people thrive. We are dynamic problem solvers andforward-thinking professionals who create significant impact. Our collaborativeculture is built on our shared values — respect, integrity, service andexcellence — and we value the diverse perspectives, backgrounds and skillsetsof our people. At CBRE, you have the opportunity to realize your fullpotential.
Our Values in Hiring
At CBRE, we are committed to fostering aculture where everyone feels they belong. We value diverse perspectives andexperiences, and we welcome all applications.
Disclaimers
Applicants must be currently authorized towork in the United States without the need for visa sponsorship now or in thefuture.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
