The Company
PurePac is a successful and growing packaging company specialising in new, reconditioned and recycled industrial containers. For over 50 years we’ve built our reputation on quality, reliability, and looking after our people.
We are one of the fastest-growing packaging distributors of IBC tanks, plastic and metal containers, drums and kegs, serving a wide range of industries including food & drink, pharmaceuticals, chemicals, perfumery, minerals and precious metals.
About the Role
We’re looking for a highly organised and proactive Business Operations Co-ordinator to support the smooth running of our business.
This is a varied, hands-on role where you’ll be involved in quality, compliance, invoicing, H&S, audits, and internal projects. No two days are the same—and that’s exactly what makes it interesting.
If you enjoy problem-solving, improving processes, and being the person who keeps everything on track, you’ll fit right in.
Key Responsibilities
Customer Invoicing
- Manage end-to-end customer invoicing and monthly statements
- Obtain director approvals where required
Quality Management
- Log and manage customer complaints and supplier non-conformances (iBOS)
- Coordinate resolutions with accounts and suppliers (credits, returns, exchanges)
- Keep stakeholders updated and support process improvements
Audits & Compliance
- Complete supplier and customer audit documentation
- Maintain technical/specification records within iBOS
- Support system improvements and documentation processes
ISO Audits
- Conduct monthly internal audits
- Prepare for annual audits and complete all actions
- Maintain compliance records and documentation
Health & Safety
- Liaise with external H&S consultants
- Maintain risk assessments, training records, and accident reporting
- Communicate updates and carry out spot checks
Customer Account Setup
- Set up new accounts, including credit checks and approvals
- Issue terms and conditions
HR & People Support
- Support onboarding with external HR consultants
- Maintain HR policies and assist with updates and communications
Office & Projects
- Support directors with projects and business initiatives
- Help with marketing, pricing updates, and compliance tasks
- Organise office events and maintain a professional environment
General Support
- Provide cover across order processing, quotations, and purchase ledger when required
About You
- Highly organised with strong attention to detail
- Confident communicator across all levels
- Able to juggle multiple priorities calmly and effectively
- Comfortable working with systems and processes
- A proactive team player with a can-do attitude
- Experience in any of the key business areas or a very varied role
Why You’ll Love Working Here
- A varied role with real responsibility and visibility
- A supportive, down-to-earth team environment
- Long-term job security within a growing business
- 25 days holiday plus bank holidays (plus additional Christmas closure days)
We are a family-run business with a modern, forward-thinking approach. That means decisions are made quickly, people are valued, and everyone has the opportunity to make a real impact—you won’t be just a number here.
We also understand that life doesn’t always fit neatly around work. We offer practical flexibility for appointments and personal commitments, trusting our team to manage their time responsibly while keeping everything running smoothly.
Pay: £33,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Work Location: In person
