Firmable is the market-leading B2B sales intelligence platform in Asia-Pacific. Our competitive moat is our data: the deepest, most localised company and people dataset in every market we operate in. We've proven the model in ANZ. Now we're scaling it across Southeast Asia and the US.
A go-to-market engine only runs as well as the data and systems behind it. This role keeps that engine clean, fast, and trustworthy.
The Role
Revenue Operations Analyst is an entry-level role for a recent graduate who is analytical, detail-oriented, and genuinely excited about how data and systems power commercial teams. You will work alongside our RevOps Manager to keep Firmable's go-to-market engine running smoothly: supporting reporting, CRM hygiene, campaign operations, and process improvement across sales, marketing, and customer success.
This is not a task-execution role. You'll get into the detail, take pride in clean data and well-built processes, and learn how a modern revenue operation works from the inside. You'll get hands-on with HubSpot, sales tech, campaign execution, and revenue reporting from day one.
Reporting to the Revenue Operations Manager.
~75% hands-on execution: CRM administration, reporting, campaign ops, data hygiene. ~25% process improvement, documentation, and cross-functional support.
What You'll Own
- CRM administration: day-to-day administration of HubSpot CRM including data entry, record maintenance, list management, and workflow support; keeping our database clean, accurate, and up to date
- Reporting and dashboards: building and maintaining sales and marketing reports and dashboards; pulling weekly and monthly performance data so leadership has accurate, timely visibility into pipeline and revenue metrics
- Data integrity: supporting data quality and hygiene processes across CRM and connected systems; identifying inconsistencies, flagging issues, and helping implement fixes that keep our data trustworthy
- Campaign operations: building and executing sales and marketing campaigns in HubSpot and Smartlead; supporting list building, segmentation, campaign setup, and post-campaign reporting
- CRM enrichment: leveraging Firmable's own data to enrich CRM records, improve segmentation, and maintain database hygiene; using the product you work for every day
- Process documentation: documenting RevOps processes and workflows in Notion; keeping playbooks, SOPs, and process guides current and usable
- Sales enablement support: onboarding support, template management, and ad hoc requests from the sales team that require operational input
- Cross-functional support: operational support across sales, marketing, and customer success initiatives; customer lifecycle tracking, campaign measurement, and ad hoc analysis as needs arise
What We're Looking For
Must Haves
- Recently completed or near completion of a degree in business, commerce, marketing, data, or a related field; any background that required structured thinking, analysis, or problem-solving is valued
- Analytical mindset: comfortable working with data, spotting patterns, and translating numbers into something meaningful
- High attention to detail: you notice when something is wrong in a dataset or a process before it becomes a problem, and you take pride in accuracy
- Curious about how commercial teams operate: you want to understand how sales, marketing, and customer success work together to generate revenue, not just complete tasks in isolation
- Strong organisational skills: you manage your time well, hit deadlines, and can juggle multiple tasks without losing the thread
- Collaborative and proactive: you ask questions, flag issues early, and work well across teams
- You live and breathe AI tools. You use AI for research, analysis, writing, and workflow automation as your default way of working, not a productivity experiment. In 2026, this is how a graduate punches above their weight and you need to already be doing it.
Highly Valued
- Prior experience with Excel, Google Sheets, or any reporting or BI tool
- Any exposure to CRM tools such as HubSpot, Salesforce, or similar
- Internship or part-time experience in a commercial, operations, or analytics role
- Startup or scaleup exposure where you've seen processes get built, not just inherited
The Environment
Firmable runs lean and ships fast: small senior teams, no layers, minimal process. RevOps operates at continuous pace, with hybrid flexibility from the Cremorne office and the autonomy to work how you work best.
We are an
AI-native organisation. That means AI isn't a tool we reach for: it's the default operating mode. AI-assisted analysis, automated reporting, agentic data investigation. If you're not already working this way, this role isn't right for you.
Why This Role
- Learn RevOps from the inside: work directly alongside an experienced RevOps Manager with hands-on exposure to HubSpot, sales tech, reporting, and campaign operations from day one
- Breadth from day one: work across sales, marketing, and customer success; few graduate roles give you this commercial exposure this early
- Real career runway: as Firmable grows to support 50–100 reps across three markets, so does this role; the ceiling is set by output, not tenure
