Director, Global Deal Desk

Ladders • Full-time • Sunnyvale, CA, US • $240k - $275k / year • 19h ago

For our client, we are seeking a Director Global Deal Desk to join the team of a leader in the Information Technology space. This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Location: Sunnyvale, CA - US based candidates only, no visa sponsorship available

Compensation: $240,000 – $275,000 annually

Responsibilities

Scale a global Deal Desk team by mentoring regional leaders and promoting technical excellence
Implement intelligent automation to streamline the Quote-to-Cash process and enhance deal velocity
Revise pricing frameworks and discounting guardrails for increased profitability while preserving margins
Manage cross-functional changes across Sales, Finance, Legal, and Product for policy adoption
Oversee complex contracts and ensure compliance with financial standards
Enhance operational throughput using AI-driven CPQ tools to shorten deal cycles for top Fortune 100 clients

Qualifications

10+ years of experience in Deal Desk, Finance, Sales Operations, or Legal in enterprise SaaS
Proven ability to lead and scale global teams in a fast-paced public company
Expertise in enterprise SaaS sales cycles, contract negotiation, and ASC 606 revenue recognition
Advanced proficiency with Salesforce CPQ and knowledge of subscription billing/ERP systems
Experience using AI and machine learning for operational efficiency
Bachelor's degree in Finance, Business, or related field; Master's preferred

Benefits

Comprehensive medical, dental, and vision coverage
Retirement benefits with company contributions
Access to wellness programs and resources
Hybrid work model with 3 days in office and 2 days remote
Equity package with restricted stock units (RSUs) and eligibility for Employee Stock Purchase Plan

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.