Amagi is an Emmy®-winning, agentic industry cloud platform powering the modern video economy. We help media companies unify streaming and broadcast workflows, modernize operations, and maximize monetization—from live remote production and real-time ad decisioning to automated playout and global content syndication.
Trusted by a majority of the world's top 50 listed media companies, Amagi delivers:
- 9,000+ channels across 300+ content distributors
- 500,000+ hours of content processed
- 26 billion+ monetized ad impressions
We power marquee brands including CBS, BBC, Warner Bros. Discovery, NBC, NBA, and DAZN—and the world's biggest events: The Olympics, Super Bowl, The Grammys, and the US Presidential Debate.
Amagi is built on the belief that freedom and happiness are essential for people to do their best work. We call it the Amagi Way: a unique DNA of goodness, purpose, and innovation that shapes how we work, the teams we build, and the impact we want to make together. Over the last two decades, it has been the driving force behind how we have redefined the video economy while contributing to the communities around us.
Headquartered in Bengaluru, India, and listed on the BSE and NSE, Amagi is a global team of 1,000+ people spread across offices in the Americas, EMEA, and APAC.
Why This Role Exists
We are hiring an experienced Sales Ops professional to own the systems, processes, analytics, and operating cadence that support a growing GTM organization. This person should be a strong operator with a builder mindset, capable of improving workflows, driving operational rigor, and using AI and automation in practical ways to create leverage.
The ideal candidate has deep hands-on experience in Salesforce, pipeline management, account hierarchy, territory and quota processes, and compensation operations. They should be someone who has “been there, done that,” can operate independently, and knows how to continuously improve sales processes at scale.
What You Will Own
The Sales Ops role is responsible for improving the systems, processes, reporting, and operating rhythms that power the sales organization. This person will partner closely with Sales leadership, Finance, Revenue Technology, and cross-functional teams to improve visibility, drive accountability, and support predictable growth.
Core responsibilities:
- Own core Sales Ops processes across the customer lifecycle, including lead management, opportunity management, forecasting, territory planning, and account assignment.
- Lead pipeline reviews and forecasting cadences, ensuring strong data hygiene, stage accuracy, and clear visibility into deal progression.
- Maintain and improve Salesforce processes, including objects, fields, workflows, business rules, reports, dashboards, and data quality.
- Manage account hierarchy, account segmentation, and assignment rules to support coverage and reduce conflicts.
- Support annual operating plan cycles, including quota allocation, target setting, capacity planning, and sales planning inputs.
- Administer and improve compensation operations, including comp plan design support, commission calculations, dispute resolution, and payout coordination.
- Build dashboards, reporting, and executive-ready insights to support decision-making and performance management.
- Identify opportunities to automate and streamline workflows using AI, modern sales tools, and process improvements.
- Partner with Sales, Marketing, Customer Success, Finance, and Revenue Technology to solve operational issues and improve field execution.
- Support adoption through enablement, communication, and process documentation that makes the sales team more effective.
What We Are Looking For
We prioritize your ability to think critically and your track record of moving the needle.
Must Have
- 6+ years of experience in Sales Ops, Revenue Ops, or Business Ops in a high-growth B2B SaaS environment.
- Strong hands-on Salesforce experience, including CRM administration, workflow optimization, reporting, dashboards, and governance.
- Proven expertise in pipeline management, forecasting, and revenue performance analysis.
- Direct experience with account hierarchy, account assignment, and territory planning.
- Experience supporting annual operating plans, quota setting, and target allocation.
- Experience with sales compensation operations, including commission calculations and payout processes.
- Strong analytical skills with the ability to translate data into actionable business insights.
- Strong communication and stakeholder management skills, with comfort presenting to senior leaders.
- A builder mindset with a demonstrated ability to improve processes, create structure, and use automation effectively.
- Experience working cross-functionally across Sales, Finance, Marketing, and Customer Success.
Nice to Have
- Experience in a Director-level or senior individual contributor Sales Ops role.
- Exposure to GTM engineering-style work, including automation, enrichment, orchestration, and workflow design.
- Familiarity with tools such as Gong, Orum, Clay, Dialpad, Sales Navigator, HubSpot, or CPQ platforms.
- Experience with pricing, quote-to-cash, or deal desk workflows.
- SQL or advanced Excel/Sheets modeling for ad hoc analysis.
- Experience leveraging AI tools to improve operational productivity and reporting.
- Prior experience in a fast-growing SaaS or technology company.
Life at Amagi
Amagi is an equal opportunity employer. Every person, regardless of gender, marital status, race, religion, age, disability, sexual orientation, or any other characteristic, belongs here and is set up to do their best work here.
Our culture is built on four core values:
- Be Vulnerable, Be You. Authenticity is at the heart of culture.
- Goodness Wins. We always lead with integrity.
- Have Fun with Challenges. We see obstacles as opportunities, not roadblocks.
- Think Macro, Do Micro. We dream big but execute with relentless precision.
