About Wyzard
Wyzard is an AI-powered GTM platform that helps B2B companies identify the right buyers, personalize outreach, and generate predictable pipeline. We partner closely with our customers to help them continuously improve their GTM strategy and achieve measurable business outcomes.
About the Role
As a Key Account Manager, you will own a portfolio of customer accounts and be their primary point of contact at Wyzard.
Your role is to help customers achieve their GTM goals by leading onboarding, driving adoption, understanding their business, reviewing GTM performance and identifying opportunities to grow the account over time.
What You'll Do
- Understand your customers' business, GTM strategy, and growth goals.
- Partner with customers to identify opportunities to improve pipeline generation and GTM performance.
- Review campaign and account performance, share insights, and recommend next steps.
- Own customer onboarding and ensure a smooth transition from implementation to adoption.
- Guide customers on how to get the most value from Wyzard and adopt GTM best practices.
- Build strong relationships with customer champions, decision-makers, and executive stakeholders.
- Conduct Monthly and Quarterly Business Reviews (MBRs/QBRs) to showcase ROI, review progress, align on priorities, and recommend future GTM initiatives.
- Monitor account health, proactively address risks, and drive customer retention and renewals.
- Identify opportunities to expand customer engagement and grow existing accounts.
What We're Looking For
- 2–4 years of experience in a customer-facing role in a B2B SaaS company.
- Interest in sales, marketing, and go-to-market (GTM).
- Strong communication skills and confidence in working with customers.
- Ability to understand customer goals and help them find the right solutions.
- Comfortable looking at data and using it to make recommendations.
- Good planning and organizational skills, with the ability to manage multiple accounts.
- Someone who takes ownership, is eager to learn, and enjoys solving problems.
- A collaborative team player who enjoys working in a fast-paced startup.
Why Join Wyzard?
- Work with fast-growing B2B companies and help shape their GTM strategy.
- Learn directly from experienced founders and GTM leaders.
- Build expertise in AI, GTM, and customer growth.
- Take ownership from day one and grow quickly in a high-impact startup.
