Lead - Sales Operations
Born in India, Built for the World
Amagi is an Emmy®-winning, agentic industry cloud platform powering the modern video economy. We help media companies unify streaming and broadcast workflows, modernize operations, and maximize monetization—from live remote production and real-time ad decisioning to automated playout and global content syndication.
Trusted by a majority of the world's top 50 listed media companies, Amagi delivers:
- 9,000+ channels across 300+ content distributors
- 500,000+ hours of content processed
- 26 billion+ monetized ad impressions
We power marquee brands including CBS, BBC, Warner Bros. Discovery, NBC, NBA, and DAZN—and the world's biggest events: The Olympics, Super Bowl, The Grammys, and the US Presidential Debate.
Amagi is built on the belief that freedom and happiness are essential for people to do their best work. We call it the Amagi Way: a unique DNA of goodness, purpose, and innovation that shapes how we work, the teams we build, and the impact we want to make together. Over the last two decades, it has been the driving force behind how we have redefined the video economy while contributing to the communities around us.
Headquartered in Bengaluru, India, and listed on the BSE and NSE, Amagi is a global team of 1,000+ people spread across offices in the Americas, EMEA, and APAC. Together, we are redefining how media is created, distributed, and monetized at a truly global scale.
To learn more about our impact, we invite you to explore here.
Job Profile :
Amagi is seeking a motivated individual to join the Sales Operations unit within the Revenue Operations team. This role will lead key initiatives across sales efficiency, pipeline management, revenue planning, and forecasting to help improve sales productivity and drive business outcomes.
The ideal candidate has strong analytical skills, deep ownership, and experience with sales operations tools and processes—preferably within a SaaS or similarly structured company. A solid understanding of SaaS business models, execution discipline, and a track record of driving results in high-performance sales environments is essential.
Key Resposibilities :
1. Sales Operations & Planning
- Partner with Sales Ops leadership to support forecast calls, sales capacity planning, territory design, and quota setting.
- Help manage recurring planning cadences: quarterly target allocation, territory updates, and headcount ramp modeling.
- Track quota attainment and provide early signals on over/under-performance.
2. Sales Productivity & Process Optimization
- Identify friction points in the sales process and design process improvements to drive rep efficiency.
- Maintain SOPs, workflows, and best practices that help scale global sales motions.
- Support leadership in building a culture of operational rigor and accountability.
3. Forecasting & Pipeline Analytics
- Collaborate with Revenue and Sales leaders to analyze pipeline health, find mechanism to improve forecast accuracy, and key metrics like win rates, cycle times, etc.
- Build and automate dashboards and reports to improve visibility across geos and segments.
- Spot gaps and risks before they become problems — and help teams take action.
4. CRM & Tools Management
- Act as a power user and admin interface for Salesforce and other GTM tools (Clari, Outreach, etc.).
- Own data hygiene, pipeline integrity, and enforce discipline around CRM usage.
- Work with cross-functional stakeholders to implement and improve workflows within our tech stack.
5. Incentives & Deal Desk Support
- Assist in calculating and communicating incentive payouts based on approved plans.
- Support deal desk operations by reviewing high-value opportunities and ensuring compliance with deal guidelines.
- Help design commissions tracking systems and escalation paths for exceptions.
6. Channel Operations
- Define and manage the process for channel partners to track the leads, pipeline and revenue outcomes from channel partners in a system driven fashion
- Build mechanism to track invoices, credits, approvals and payout from cloud, technology, service partners for the right accounts and regions with a monthly cadence.
7. Collaboration & Enablement
- Work closely with cross-functional teams like Marketing, Customer Success, and Finance to ensure alignment across the funnel.
- Contribute to onboarding and training of new sales hires by providing process, system, and performance data insights.
- Be a partner in enablement initiatives by making sure reps have what they need to succeed — playbooks, workflows, templates, and tech.
Skills and Expertise Required:
- 3–6 years of experience in Sales Operations, Revenue Operations, or Strategy roles, ideally in a high-growth SaaS or B2B tech environment.
- You know your way around Salesforce like a local. Bonus points if you've worked with Clari, Outreach, or other GTM tools.
- Strong analytical chops — you love digging into data and pulling out insights that drive decisions.
- Process-oriented mindset with the ability to take ambiguous business needs and turn them into structured solutions.
- Excellent communication and collaboration skills — you’ll be working with a variety of stakeholders across sales, finance, marketing, and more.
- A bias for action. You don’t wait for permission to solve a problem.
- Curiosity, grit, and a desire to learn how a SaaS sales machine works under the hood.
Life at Amagi
Amagi is an equal opportunity employer. Every person, regardless of gender, marital status, race, religion, age, disability, sexual orientation, or any other characteristic, belongs here and is set up to do their best work here.
Our culture is built around four values that show up in how we work every day.
Be Vulnerable, Be You. Authenticity is at the heart of culture. Every person brings a distinct point of view, and that is what makes us better together.
Goodness Wins. How we achieve matters as much as what we achieve. We lead with integrity and hold ourselves to that standard even when it is harder.
Have Fun with Challenges. We view obstacles as opportunities to discover new ways of thinking and working.
Think Macro, Do Micro. We believe in dreaming big and following through with care and precision.
A Place That Takes Care of You
We care about you as a whole person, and our offerings reflect that. You and your loved ones have access to comprehensive health insurance as well as our Employee Assistance Program, which covers mental health counselling, financial and legal guidance, and diet and nutrition support. Our office spaces are naturally lit and ventilated, with nutritious meals available every day. An on-site gym and wellness rooms are available for you to rejuvenate.
We believe good work should transcend building a great product. Our Employee Resource Group gives you a community within the company. Our volunteering programs and community initiatives give you ways to contribute to the world outside of it. Sustainability shapes how we make decisions, how we build, and how we operate.
