Company Description FACE Prep is one of India’s largest placement-focused skill development companies, specializing in job preparation for the tech sector. Since 2008, the organization has helped millions of students launch their careers through a wide range of programs, including masterclasses, self-paced preparation, and intensive workshops and bootcamps. FACE Prep focuses on building practical, job-ready skills that enable learners to secure top-paying roles in technology. Its alumni work across leading global tech companies such as Google, Microsoft, Meta, Adobe, PayPal, Amazon, and major IT services firms including TCS, Infosys, Wipro, Thoughtworks, Cognizant, and Accenture. This impact-driven environment offers team members the opportunity to contribute directly to learners’ career success at scale.
Role Description The Sales Operations Specialist is a full-time, on-site role based in Coimbatore. This role is responsible for supporting the sales team by managing and optimizing sales processes, maintaining accurate records in CRM and related systems, and preparing regular reports and dashboards on sales performance. Day-to-day tasks include analyzing sales data, coordinating with sales and customer-facing teams to streamline workflows, and ensuring timely follow-up on leads and opportunities. The specialist will help improve forecasting, pipeline management, and operational efficiency, while contributing to the design and implementation of sales initiatives and best practices. Collaboration with internal stakeholders to enhance customer experience and achieve revenue targets is a core part of this position.
Qualifications
- Candidates should possess strong Analytical Skills to interpret sales data, generate insights, and support decision-making.
- Candidates should possess effective Communication skills to collaborate with sales teams, management, and other internal stakeholders.
- Candidates should possess Customer Service skills to understand learner and partner needs and support a positive experience throughout the sales cycle.
- Candidates should possess Sales and Sales Operations skills to manage pipelines, support forecasting, and streamline sales processes and tools.
- Proficiency with CRM platforms, spreadsheets, and basic data visualization tools is highly beneficial.
- Relevant experience in sales operations, business analysis, or revenue operations, preferably in education, edtech, or services organizations.
- Bachelor’s degree in business, commerce, engineering, or a related field, or equivalent practical experience.
- Attention to detail, process orientation, and the ability to work in a fast-paced, target-driven environment.
