Role Overview
Drive Revenue Operations, Digital Transformation, Automation, and Analytics to improve revenue visibility, operational efficiency, and scalability.
Partner with internal stakeholders to translate business problems into technology-led solutions.
Key Responsibilities
- Manage BAU Revenue Operations activities including billing, revenue tracking, programmatic reconciliation, reporting, controls, and issue resolution.
- Drive process optimization and automation across the revenue lifecycle.
- Lead digital transformation and cross-functional programs from ideation to implementation.
- Identify opportunities for AI, GenAI, and intelligent automation across Revenue Operations.
- Build and improve dashboards, KPIs, analytics, and reporting for business decision-making.
- Work with technology teams on CRM, integrations, APIs, workflows, and automation solutions.
- Identify process gaps and drive standardization, controls, and continuous improvement.
- Manage stakeholders, adoption, and change across transformation initiatives.
Experience & Skills
- 5–7 years in Revenue Operations, Sales Operations, Business/Digital Transformation, Consulting, Analytics, or similar roles.
- Strong analytical and problem-solving skills with a technology-first mindset.
- Experience with CRM, automation, analytics, and process transformation.
- SQL / Python / APIs / scripting experience is a strong advantage.
- Strong stakeholder and program management skills.
- Experience in Digital, Media, Advertising, SaaS, or B2B is a plus.
