Sales Operations Analyst - Manchester
GlobalData is a leading intelligence platform for the world’s largest industries. We empower organisations and individuals to make better decisions with trusted intelligence that decodes the future of a dynamic world. Using the advantage of one platform, we combine the collective power of unique data, expert analysis and innovative solutions to provide trusted intelligence on a global scale.
We began our journey in 2016, by combining a diverse range of specialist information services companies, many with decades of trusted customer relationships and deep sector specialisms. Today, we believe in the power of connectivity and operate as a single company, with more than 3,500 colleagues worldwide, delivering value for over 5,000 customers globally. The combination of deep expertise within the industries we serve and innovative mindset, are unique and fundamental to ongoing success of our business.
Our ESG strategy is guided by our company values of courage, curiosity and collaboration which helps to drive our success to manage our position and portfolios effectively to strategically deliver our clients opportunities and support local communities both financially and through employee volunteering.
Headquarters in London, with offices across the UK, US, Dubai, India and Australia, GlobalData serves a worldwide customer base with progressive solutions of the highest quality.
Key Responsibilities
- Analyse sales data and trends to identify areas for improvement and make data-driven recommendations to increase sales performance.
- Develop and maintain sales reports and dashboards to track key metrics and communicate insights to sales leadership.
- Collaborate with cross-functional teams, including sales, marketing, customer success and finance, to ensure alignment and drive efficiency in sales processes.
- Assist in the development and implementation of sales strategies to increase revenue and achieve sales targets.
- Support the sales team with data analysis, forecasting, and pipeline management to ensure accurate and timely sales projections.
- Identify and troubleshoot issues in the sales process and propose solutions to streamline and improve efficiency.
- Stay up to date on industry trends and competitive landscape to provide insights and recommendations for sales strategies.
- Assist with sales training and onboarding new team members on sales processes and tools.
- Continuously review and improve sales processes and systems to increase efficiency and effectiveness.
Key Skills/Experience
- 2+ years of experience in sales operations, data analysis, or a similar role.
- Familiarity with using Salesforce (or another CRM) for business performance reporting
- Advanced Excel skills with strong interpersonal and communication skills
- Strong analytical and problem-solving skills with the ability to interpret and present data in a meaningful way
- Proven ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment
The successful candidate will have a strong understanding of sales operations, data analysis, and a passion for driving sales performance. They will be a critical thinker, detail-oriented, and able to work collaboratively with a variety of stakeholders. If you are a results-driven individual with a strong analytical mindset, we encourage you to apply for this exciting opportunity.
We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, GlobalData is proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.