Job Description
CTO Business Operations Manager
Location: Dallas, TX | Ashburn, VA | Charlotte, NC | Denver, CO | San Francisco, CA | Austin, TX | New York, NY
Your Role
As a member of the Business Operations team, the CTO Business Operations Manager plays a critical role in supporting the operational and financial effectiveness of Digital Realty's technology organizations, including IT, Product & Engineering, Information Security, the Chief Data Office (CDO), and AEG. This position partners closely with technology leaders to oversee budgeting, procurement, vendor management, financial reporting, and operational initiatives that support organizational goals. The successful candidate will drive accountability, improve business processes, provide valuable operational insights, and help ensure efficient execution across a fast-paced, global technology environment.
What You'll Do
- Support budgeting and forecasting activities, including tracking actuals, variance analysis, and financial reporting across CTO organizations.
- Manage procurement processes, including purchase order creation, approvals, compliance, and documentation retention.
- Partner with Finance and Accounting teams to support accounts payable activities, accruals, receiving processes, and vendor payments.
- Track project financials, operational metrics, and progress in collaboration with project teams and PMO stakeholders.
- Develop and maintain executive-level reporting that delivers insights into performance, risks, trends, and opportunities.
- Build strong partnerships with technology leaders and business stakeholders to drive alignment and operational excellence.
- Manage vendor relationships and support engagement tracking, contract administration, and service delivery oversight.
- Lead and support operational initiatives and special projects that improve business performance.
- Identify and implement process improvements that increase efficiency, transparency, and scalability.
- Ensure compliance with financial controls, policies, procedures, and governance requirements.
What You'll Need
- Bachelor's degree in Finance, Accounting, Business Administration, Operations Management, or a related discipline.
- Strong knowledge of GAAP accounting principles and financial management practices.
- Experience managing budgets, forecasts, financial reporting, and variance analysis.
- Knowledge of procurement workflows, purchase orders, receiving, accruals, and accounts payable processes.
- Experience working with ERP systems supporting procurement, AP, general ledger, and financial reporting.
- Strong analytical and problem-solving skills with the ability to interpret data and provide actionable recommendations.
- Demonstrated success managing vendors, business partners, and cross-functional stakeholder relationships.
- Excellent communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization.
- Proven ability to manage multiple priorities and execute effectively in a fast-paced, evolving environment.
- Experience driving process improvement, operational efficiency, and business optimization initiatives.
A Bit About Us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn.
A Bit About Our Team
IT
Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide first-line support by delivering rich connectivity for our customers. With new data centers coming online all the time, it's a rapidly changing technical environment where innovation and leadership are highly valued. We continually develop, deploy, and support critical networks and data services that drive business performance and improve experiences for customers around the globe.
What We Can Offer You
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team that works together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll collaborate with colleagues across the globe, challenge the way we do things, and put your ideas into action. We'll provide ongoing development opportunities so you can build a rewarding and successful career with us.
Apply today, take charge of your career, and grow your talents with us.
Training and Development
Join our team and gain the support to succeed from day one. Our onboarding program prepares you to contribute meaningfully right away, with clear career pathways and continuous training to fuel your long-term growth. From onboarding to specialized development, we equip you with the skills and opportunities to make a lasting impact.
Health and Safety
Safety isn't just a priority here at Digital Realty; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals, they're essential pillars of our commitment to excellence for our people, our partners, and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together, we are Safely Powering Progress.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned with the company's overall goals and values.
Compensation Range: $115,000 - $135,000 annually. This compensation range represents the Company's good faith belief as to what it will pay as a base salary for this position at the time of this posting.
Benefits: For this role, benefits include medical, dental, vision, life and AD&D insurance, 401(k) match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.
