Overview
Reporting to the SVP Revenue Operations, the Sales Operations Director plays a pivotal role in ensuring the success of our commercial sales organization.
This position will partner closely with senior commercial leadership with a singular focus on ensuring our revenue teams are set up to achieve our business objectives.
Responsibilities
- Partner closely with Global Sales Leadership to achieve growth objectives and collaborate cross-functionally to drive alignment across both new business and account management motions
- Establish and maintain operating cadence across all revenue-impacting functions to track and optimize the health of the business by focusing on key processes such as forecast accuracy, pipeline management, data hygiene
- Support the capacity planning process including productivity modelling, territory planning, headcount setting and allocation, and roles and responsibilities definitions
- Building the global sales structure and team in close partnership with senior leadership so that it is fit for purpose and able to deliver our strategy
- Proactively oversee and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization’s annual planning efforts
- Define key metrics and performance dashboards in collaboration with reporting team
- Build and drive process, change management, and operational efficiencies within go to market organization
- Support executive deliverables such as Executive QBRs, strategic planning, and more as needed
What We Are Looking For
- 10+ years of experience in a Revenue Operations, Sales Operations, Strategy and/or Sales Leadership role in B2B environments (payments experience strong plus)
- Exceptional people leader: acquire, develop and retain top talent to perform beyond expectations
- Ability to lead through influence, working alongside organizational leadership (Sales, Marketing, Product Management, Finance, and Executive Team)
- Proven track record of leading change management, building aligned tooling and developing methods to measure and systemize revenue KPIs for internal teams and customers
- Ability to thrive in an ambiguous environment with a high degree of autonomy
- Ability to build productive and positive relationships across the organization at all levels
- Excellent communication skills, particularly with executive-level partners
About Thunes
Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system.
We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services.
We are proud to power payments for the world’s fastest-growing businesses and work with some of the amazing global brands - from Gig Economy giants such as Uber and Deliveroo and Southeast Asia's super-app Grab, to global Fintech leaders such as PayPal and Remitly.
Our Products help to drastically simplify the Payment integration experience for our customers: with a single, simple connection, businesses and consumers can send payments to – and get paid in – every corner of the world. Instantly.
Thunes is headquartered in Singapore with regional offices in London, Paris, Barcelona, Shanghai, Dubai, San Francisco and Nairobi.
