Company Description
Shipsmith is a ship repair service provider with technical offices at strategic shipping hubs (Mumbai, Singapore, and Dubai, London, Cyprus). The company's leadership team comprises goal-oriented Marine Engineers with over 40 years of experience in vessel repair and troubleshooting. Shipsmith focuses on providing cost-effective, comprehensive solutions for ship repair services, retrofit & upgradation, inspection & survey, ship building solutions, and consumables & spares.
Role Description
This is a full-time on-site role for a Sales Operations Manager at ShipSmith located in the London Area, United Kingdom. The Sales Operations Manager will be responsible for day-to-day operations management, ensuring customer satisfaction, and effective communication with clients. The role will involve overseeing customer service activities and optimizing operations to drive sales performance.
Qualifications
- Analytical Skills and Operations Management
- Strong Customer Satisfaction and Communication abilities
- Experience in Customer Service
- Excellent organizational and multitasking skills
- Proven track record in sales operations or related field
- Ability to work effectively in a team environment
- Knowledge of the maritime industry is a plus
- Bachelor’s degree in Business, Marketing, or related field
