Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.
We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right.
THE GIG
Working collaboratively with the sales operations manager, in order to improve and execute processes across the local sales operations team, whilst coaching and developing each member of the team
- Development and ownership of all B2B projects which will enable efficiency across the end-to-end sales process within sales operations.
- Work closely with the IT development team on the D365 system and processes utilized.
- Partner with sales, finance , supply and demand teams alongside key internal stakeholders within Dr. Martens to ensure the smooth delivery of the order book.
- Oversee regional teams of Key Account Specialists and Co-ordinators to ensure the orderbook is managed efficiently. Be a go to support for all team members.
- Coach, Lead, Drive and Inspire a team of 6+ team members
- Train new starters and maintain standards across the team.
- Collaborate with regional sales leads and team members where needed to ensure delivery of goods in line with special launches, marketing activity etc across the region.
- Oversee and nurture relationships with key strategic partners across the EMEA region.
- Resolve any issues which may arise quickly and efficiently.
- Support and assist any colleagues within the wider department when needed.
- Own and elevate the team succession pipeline and employee development.
- Support and report into the Head of Sales workload status and issues to be solved.
THE STUFF THAT SETS YOU APART
- Extensive experience in B2B fashion/footwear industry.
- Displays Business Acumen: understanding the industry and other departments in the company.
- Customer Orientated approach.
- Process, supply chain and operationally driven.
- Ability to operate independently as well as collaboratively in a fast paced, performance-based environment.
- Strong professional business demeanour and integrity; demonstrates patience, self-management, ability to negotiate effectively and network within/outside of the organization.
- Able to manage interpersonal relationships.
- Strong people leadership skills. Can develop and lead a team effectively.
- Completer, finisher, forward thinker.
- Innovative, Adaptable, and willing to embrace change.
- Team mindset with roll-up-your-sleeves approach.
