Deal Desk Manager - Europe
We anticipate the successful candidate being based in London, UK. Other European locations may be considered.
Want to lead a team that ensures our sales people do the best deals with our customers? Looking for an autonomous role where you can develop processes that ensure a great, seamless process for our customers whilst making sure that we're doing the right deals with the right people? This might be the role for you.
The Deal Desk team are the strategic partners and advisors to Thomson Reuters' Go-To-Market /teams. We facilitate the deal structures and requests that our clients demand and factor this into Thomson Reuters' wider commercial strategies. We drive scale within the Go-To-Market functions whilst creating efficiencies, profitability, and enables effective governance, allowing our Sales teams to focus primarily on selling.
The Deal Desk Manager will initially lead a team of one Deal Desk Consultant and will key to ensuring the successful adoption of policies, processes, and systems across our European sales teams. You'll partner with verious Business Segments, Product, Finance, Legal, Sales Operations and other operational and functional teams to execute go-to-market strategies. You'll develop processes, systems and commercial policies that support the sales cycle and will have the autonomy and space to identify and new drive initiatives to improve the sales cycle, processes, systems and overall customer experience.
About the Role
As deal Deal Desk Manager at Thomson Reuters, you will:
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Manage a small team of Deal Desk associates who focus on enabling deals through our internal processes, with a view to efficiency and compliance.
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Oversee the structuring of complex and strategic deals in a way that allows Thomson Reuters to provide the best customer experience and supports the creation of negotiation options and tactics for key customers.
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Be the go-to person for the Sales teams when solving complex commercial challenges and enacting deal strategies. You'll work with different teams across the organisation to understand each product's GTM strategy and will ensure operating mechanisms are in place within the deal desk to execute those specific strategies.
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Coach Sales teams on changes in processes, policies, and best practices to improve performance. You'll ensure Sales teams are operating within the Rules of Engagement and Commercial Policy, directly partnering with cross-functional teams to driving governance, compliance, and efficiencies through simplification/standardization/systematic and automated solutions.
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Provide feedback and insights back to teams that support the commercial activities and contracting. You'll lead change management activities to evolve key stakeholders, functions mindsets that enable sales cycles to be more efficient and effective.
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Understand end-to-end processes across OTC and serve as an expert on the roles and responsibilities of cross-functional support teams, resulting in accelerated resolution of issues and drive improvements to the sales cycle.
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Set up issue resolution processes across front and back-office teams, drive to root cause resolution for the sales cycle, enable additional knowledge enhancement for gaps and ensure the right expectations are set across key stakeholders and functional groups.
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Drive to a culture where decisions are made on data and to deliver the reporting tools that is needed to support that change in mindset.
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Engage directly with segment leaders and customers as necessary through both written and verbal communications, to ensure optimized deal flow.
About You
You're a fit for the role of Deal Desk Manager at Thomson Reuters if you have/are:
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Demonstrable experience across the sales cycle, customer contracting, leading/managing complex projects. This may have been gained as part of working on a Deals or Contracting desk, or similar operational sales setting.
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Excellent interpersonal skills with the ability to form partnerships with different functional groups, in different regions with different cultures where face to face opportunities are minimal.
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Comfortable with change and uncertainty, with the ability to thrive in a fast-moving environment.
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Ability to work in complex matrix environments as a team member or as a single contributor. We're looking for someone that can effectively enhance working practices and deliver key data-backed decisions.that will allow us to execute against agreed OKRs.
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Excellent commercial acumen with great time management skills and the ability to work in a fast-paced and deadline driven environment.
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Experience with Salesforce, order capture, SAP and Oracle is a plus.
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Ability to establish and manage effectively process/systems that support high volume of transactions with accuracy and integrity.
Please Note: Completed applications must be submitted by 23:59 (GMT) on Wednesday 1st January 2025. Early applications are encouraged.
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What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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More information about Thomson Reuters can be found on https://thomsonreuters.com.
