ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Revenue Operations Analyst is responsible in optimizing our revenue generation processes and ensuring the accuracy and efficiency of reaching company goals and targets. This role works in partnership with cross-functional teams to analyze data, identify trends, and implement strategies to drive revenue growth.
Essential Duties and Responsibilities:
- Provides support to the Revenue Operations teams, with a high attention to detail
- Researches, analyzes, and documents findings
- May influence others within the Sales team through the explanation of facts, policies, and practices
- Anticipate reporting & analytics needs by working with Sales and Marketing to identify areas of focus, trends, deficiencies, or inconsistencies, and offer suggestions and interpretation of the data
- Maintain revenue related data input for all monthly & quarterly decks
- Ensure the timely delivery of all sales reports and data needs
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to work independently on projects and processes with general supervision
- Practical knowledge of applicable work area
- Ability to situationally adapt and understand new technology/processes as per business requirements
- Ability to solve problems, perform data analysis, and make data-driven decisions
- Familiarity with pipeline and forecasting analysis and metrics to drive sales attainment
- Understanding of different reporting tools and CRM platforms
- Excellent verbal and written communication skills, including the ability to present complex analyses and insights to senior leadership
- Organized and effective time management skills
- Strong facilitation and inquiry skills
Educational/Vocational/Previous Experience Recommendations:
- Bachelor's degree in related field or equivalent business experience
- 2+ years of relevant experience
Working Conditions:
- Onsite/Hybrid/Remote depending on location
- 0-10% travel may be required
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.
