TouchBistro is looking for a Sales Operations Specialist to join our high-impact Sales Operations Team! In this role, you'll be the driving force behind the Account Management & Growth Team, helping to optimize processes, boost productivity, and improve win rates.
We're looking for someone with SaaS operations experience who thrives on strategy, efficiency, and problem-solving. If you're passionate about driving growth, improving margins, and streamlining sales operations, we want to hear from you!
What You'll Do
- Support the Account Management team by leveraging technology including Salesforce, SalesLoft, Lane4, ZipWhip to help the team be more efficient and effective
- Participate in Salesforce reporting, dashboard creation and data management requests
- Provide analysis and strategic insights from the teams performance data in Salesforce including rep attainment, win rates, and opportunity production and bookings
- Facilitate and create outbound campaign initiatives
- Assist the Sales Operations team in understanding process bottlenecks and inconsistencies while facilitating continuous process improvements
- Contribute to the accuracy and distribution of sales reports and other intelligence essential to the organization. Recommend revisions and assist in the development of new reporting tools as needed
- Look for opportunities to optimize the Growth sales channels; identify, scope and implement these opportunities with support of sales management
What You Bring
- 1-3 years of experience in a SaaS operations role
- University or College degree in a relevant field
- Salesforce expert with strong business analysis skills—understanding the why, not just the what
- Proven ability to take on projects, drive impact, and leave them better than you found them
- Natural leader who moves initiatives forward in matrixed environments without direct oversight
- Solution-oriented mindset, thriving in fast-paced, cross-functional teams
What We Offer
At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.
The Perks:
- Generous Time Off Program
- Health, Dental, and Vision Benefits
- Flexible Health and Wellness Plan
- Parental Leave & top up
- Employee Assistance Program
- Professional Development
- Volunteer Program
- Monthly Lunches
About Us
TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren't. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.
TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.
