Position Summary, Responsibilities and Expectations:
- Act as key contact for high-volume customers with any order processing, operational queries or general assistance and ensure that customers receive quick and quality support.
- Work closely internally with regional Sales managers and worldwide operational teams.
- Process multiple orders with key eye for detail using EDI order system and manual loading.
- Ensure orders, shipments and deliveries are executed based on delivery expectations following the company guidelines and meeting customer requirements.
- Maintain accurate and up-to-date customer records in CRM database.
- Provide weekly reports to management and sales team.
- Possess customer-centric skills and ability to communicate effectively with people at all levels of the organization.
- Maintain professional internal and external relationships that meet Corsair’s core values.
Essential Skills and Experience:
- 2+ years of experience in Sales Administration, Order processing, Sales Operations/Support
- Good experience working with MS Office Suite; proficient in Excel (creating charts, pivot tables, vlookup, formulas)
- Experience in performing analysis on reports and chart trends
- Well-organized with the ability to multitask and close inquiries fast and efficiently across multiple accounts
- Ability to be proactive and flexible to improve processes.
- Ability to prioritize and demonstrate attention to detail and accurate order processing skills.
- Exceptional written and verbal communication
- Ability to work under pressure and to deadlines
- Amazon Vendor Central Knowledge if available
Founded in 1994, CORSAIR (NASDAQ:CRSR) is a leading global developer and manufacturer of high-performance gaming and streaming gear. With 21 different product lines CORSAIR offers a complete range of products that help digital athletes perform at their peak and enable streaming creators to produce studio-quality content for their fans. CORSAIR has built a passionate base of loyal customers due to its gamer- and creator-centric design philosophy, commitment to high performance, and professional quality. The company has received more than 4,000 product awards and has a footprint that reaches customers in more than 75 countries. CORSAIR also includes subsidiary brands Elgato, which provides premium studio equipment and accessories for content creators, SCUF Gaming, which builds custom-designed controllers for competitive gamers, and ORIGIN PC, a builder of custom gaming and workstation desktop PCs and laptops.
What we offer you:
- A motivated team around you with all the digital and gaming enthusiasm you are looking for
- Focus on personal development and training in any relevant discipline
- Competitive salary including q uarterly profit share bonus
- Attractive benefits like an Employee Stock Purchase Program and d iscounts on Corsair, Elgato, Origin, and Scuf Gaming products
