Thought Industries powers the Business of Value - enabling enterprises to unlock growth across the customer lifecycle. From our Boston headquarters, we help organizations drive measurable impact, maximize customer lifetime value, and fuel innovation through our leading enterprise solutions. Unlock growth with us - where your potential meets boundless possibilities.
This is a full-time position based in our Boston office, with a requirement to work onsite at least three (3) days per week as part of our hybrid work model.
Job Description
We are seeking a highly motivated and analytical Revenue Operations Manager to join our Finance organization. This role will be pivotal in building and maintaining the reporting and intelligence infrastructure that powers strategic decision-making across our go-to-market functions. The Revenue Operations Manager will also lead process improvement initiatives, systems implementations, and change management efforts to optimize our revenue engine.
This position is ideal for a strategic thinker who thrives in unstructured environments and is eager to bring clarity and scalability to a fast-growing SaaS business. You will partner closely with Finance, Sales, Marketing, and Product teams to ensure alignment and efficiency across our revenue cycle.
Key Responsibilities
- Build, maintain, and enhance dashboards, reporting frameworks, and management cadences to deliver real-time insights into KPIs.
- Partner with senior leaders in Sales, Marketing, and Product to surface critical business insights, implement scalable processes, and guide change management.
- Lead systems implementations and integrations, driving adoption across revenue functions.
- Ensure strong data hygiene and governance of critical data sets.
- Provide financial and operational analysis to support strategy, forecasting, and decision-making.
- Collaborate with Finance on revenue modeling, budgeting, and variance analysis.
- Support both our sales-led B2B SaaS business and PLG suite of products.
Qualifications
Qualifications
- 4–7 years of experience in Revenue Operations, Sales Operations, FP&A, or similar roles.
- Strong understanding of SaaS Metrics and revenue models
- Advanced Excel skills with proven modeling experience.
- Comfort working with large datasets; SQL experience is a plus.
- Hands-on experience with Salesforce (or similar), BI/reporting tools, and marketing automation.
- Exceptional communication skills with the ability to drive cross-functional alignment.
- Thrives in a fast-paced, high-growth environment.
Nice to Have
- Experience supporting both sales-led and PLG revenue models.
- Exposure to financial planning and forecasting within a SaaS business.
- Previous experience in a Finance-aligned Revenue Operations role.
Who You Are
- A structured thinker who can bring clarity and order to ambiguity.
- An adaptable problem solver who can balance strategic analysis with hands-on execution.
- Curious, adaptable, and eager to drive impact across multiple business functions.
- Passionate about using data to tell stories and influence decision-making.
Additional Information
All your information will be kept confidential according to EEO guidelines.
The annual salary range for this position is $120,000-$150,000 with bonus eligibility of up to $20,000 quarterly.
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.
