SALES OPERATIONS ASSISTANT

LIANG SENG SPORTS EQUIPMENT PTE LTD • Full-time • Singapore, Singapore • 1m ago

1. Sales Responsibilities:

Identify and target potential clients through research, networking, and outreach.
Develop and maintain strong relationships with existing clients to encourage repeat business.
Present and promote products or services to potential customers through meetings and presentations.
Negotiate contracts, pricing, and terms of sales agreements.
Monitor market trends, competitor activities, and customer feedback to inform sales strategies.
Prepare and submit regular sales reports to management.

2. Quotation Preparation Responsibilities:

Prepare and send quotations to clients based on their requirements and product specifications.
Coordinate with internal teams (e.g., production, finance) to ensure accurate and competitive pricing.
Follow up on sent quotations and adjust pricing or terms as needed based on client feedback or negotiations.
Ensure all quotations comply with company policies and pricing strategies.
Track and update the status of quotations and related negotiations in the CRM system.
Provide timely responses to client inquiries regarding quotes.

3. Coordination Responsibilities:

Coordinate the order processing and delivery.
Manage client orders from initial request through to delivery, ensuring deadlines are met.
Track inventory and manage stock levels to fulfil client orders on time.
Maintain accurate records of all transactions and communications with clients.
Assist with planning and organizing sales events, product launches, and promotional activities.

4. eCommerce Management Responsibilities:

Oversee and manage the company's presence on eCommerce platforms (e.g., Lazada, Shopee, Decathlon, FairPrice, etc.).
Assist in updating product listings, pricing, and descriptions to reflect accurate and current information.
Monitor online sales performance and optimize product positioning to maximize visibility and conversion rates.
Implement online promotions, discounts, and special offers.
Ensure prompt and accurate order fulfilment, tracking shipments, and handling any customer issues related to online orders.
Analyze eCommerce data and provide reports on sales trends, customer behaviors, and website traffic.
Manage reviews and feedback on eCommerce platforms to maintain a strong online reputation.
Stay updated with the latest eCommerce trends, tools, and best practices to continuously improve online sales performance.

5. Key Skills and Qualifications:

Strong organizational skills and attention to detail.
Good communication and interpersonal skills.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Familiar with using eCommerce platforms, and other sales-related tools. Analytical skills to monitor sales performance and identify opportunities for improvement.