Sales Operations Specialist (CRM, Salesforce)

Exasoft • Full-time • Singapore, SG • 16h ago

Minimum Qualifications

3+ years of sales / sales management / sales support / sales marketing / digital sales / vendor form or relevant experience
Proficient in MS Office and CRM system

Responsibilities

Provide fast and reliable access to Sales Process and using Sales productivity tools knowledge to assist in answering day to day questions and solving issues encountered during the Sales and Customer success activities
Prepare and deliver timely relevant Field training and learning content to the Sales organization to continuously improve ramp-up time, selling time, and predictability
Collect information regarding the status of action items, maintain high-level project schedule, raise potential issues with program manager; suggest and implement solutions as needed
Drive adoption of business tools and continuously solicit feedback for improvement
Work with key stakeholders and initiate action to effectively support and improve business systems, tools, and processes
Maintain and revise procedures to ensure the efficient and effective operation of programs/projects and supporting systems and business processes
Contribute to project strategy, design, development, and successful implementation

Preferred Qualifications

1+ years CRM Salesforce experience (power user)
Experience deploying business services at an enterprise organization
Coaching skill or training experience to the businessperson

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