Marketing and Sales Operations Analyst

LG Chem • Detroit, Michigan, United States • $56.22k - $88.87k / year • 1m ago

Job Description

LG Chem America, Inc.

"We connect science to life for a better future."

With 50,000 patents, 20,000 employees and 58 locations worldwide, LG Chem is one of the largest science and chemical companies in the world. With its rapid growth, LG Chem endeavors to become a 'Global Top 5 Chemical Company' with a balanced business portfolio that has a competitive advantage across the globe, including business divisions in petrochemicals, advanced materials, life sciences, and a subsidiary specializing in batteries.

LG Chem is a leading chemical company in Korea that has continuously achieved growth through relentless challenges and innovation since its establishment in 1947. From the infrangible facial cream lid to the world’s most advanced batteries, LG Chem has turned dreams into reality and enriched our lives for 70 years. Building upon a balanced and globally competitive business portfolio, LG Chem manufactures a wide range of products from high-value added petrochemicals to renewable plastics, specializing in cutting-edge electronic and battery materials such as cathodes, as well as drugs and vaccines to deliver differentiated solutions for its customers.

Beyond a chemical company, LG Chem will become a leading science-oriented corporation that creates value for our customers and is committed to reaching carbon-neutral growth by 2030 and net-zero emissions by 2050 by managing the impacts of climate change and making positive contributions to society through renewable energy and responsible supply chains.

We are actively searching for a Marketing & Sales Operation Analyst who will play a key role in strengthening the commercial execution by identifying new business opportunities, managing the sales pipeline, and enhancing customer communication through digital marketing activities. This role also supports internal operational processes—working closely with Finance, Legal, and cross-functional teams to ensure seamless execution of commercial activities. This position requires an individual who is bilingual Korean-English to communicate with our HQ in Korea and is based in our Troy, MI office.

What You’ll Be Doing

Essential Functions (include but are not limited to):

JOB RESPONSIBILITIES:

Sales Operations & Pipeline Management

Identify new applications and business opportunities from monthly target customers and use cases.
Conduct outbound reaches to secure initial customer meetings and develop new leads.
Share new product/application opportunities with internal stakeholders promptly and in a structured manner.
Manage sales pipeline and accurate forecasts; maintain visibility of pre-sales activities.
Analyze sales and prepare performance reports that provide actionable insights.

Marketing & Digital Communication

Develop, refine, and continually update customer-facing presentation decks and marketing materials to provide current information.
Manage digital marketing activities through channels such as LinkedIn to enhance brand awareness and lead generation.
Analyze digital campaign performance and identify new inbound/outbound opportunities.
Improve customer communication content to ensure alignment of key messages.

Internal Operations & Enablement

Create onboarding materials and support soft-landing for new hires.
Standardize internal processes and develop operational manuals to improve team efficiency.
Maintain close communication with the Finance team to ensure smooth processing of Korea-specific workflows (e.g., documents for HQ in Korean, varying approval pathways, etc).

Finance & Contract Management

Coordinate with the Legal team on contract-related matters including T&C review and compliance requirements.
Participate in the month/quarter/year end close process to ensure a proper cut-off of expenses, and timely posting of relevant transactions.
Review and reconcile statements of accounts from suppliers
Works closely with the Treasurer and Finance Department Manager
Process various client chargeable disbursements as needed
Process service invoices, expense reports, and petty cash requirements
Verify discounts, terms, and approvals for invoices and payment requests

Qualifications, Skills and Experience: What We’re Looking For

Education/Qualifications:

Bachelor's degree in marketing, finance or accounting or other related fields (business administration, economics, etc.) from an accredited university or program required.

Requirements:

Experience in Sales Operations, Sales Support, Marketing, or Business Development (preferably in a B2B environment).
Strong proficiency in PowerPoint and Excel; excellent documentation and presentation skills.
Ability to communicate effectively with internal and external stakeholders.
Strong organizational, prioritization, and problem-solving skills.
Bilingual Korean/English is required

Preferred Qualification/What We’d Like to See:

Experience in materials, components, manufacturing, or industrial-related sectors.
Hands-on experience in digital marketing or LinkedIn communication.
General knowledge of contract processes, credit management, or finance workflows.
Experience working with global teams (especially US/EU).
Prior customer communication experience in B2B settings

Ideal Candidate

Proactive and self-driven, with a strong sense of ownership.
Clear and structured communicator who can build trust with stakeholders.
Highly organized, with the ability to synthesize and simplify complex information.
Solution-oriented and capable of driving improvements independently.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, gender, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by applicable federal, state, or local law.