About Mira
Mira is a San Francisco-based hormonal health company providing integrative care and hormonal testing for over 100,000 customers. In 2023, they were recognized by Inc. 5000 as America's fastest-growing femtech company. We started our company to help women and individuals reach their parenthood dreams and make their fertility journey smoother.
Mira’s most important breakthrough was inventing the market's only FDA-compliant at-home
fertility monitor with
quantitative technology. Since the beginning, they have been on a mission to develop data-driven hormonal health solutions to help women make confident health decisions during every stage of their lives—from the menstrual stage to menopause. Mira offers solutions to test, boost, and navigate fertility—starting from comprehensive hormone testing and supplements to fertility coaching and online courses.
We are committed to helping our customers achieve the highest possible success rates and outcomes; that is why our focus is on personalized care, the use of the most cutting-edge technology, and science-backed data.
About The Position
The Sales Support Specialist will play a critical role in ensuring the efficiency and effectiveness of the sales team by providing administrative and operational support. This role is designed for a highly organized individual with strong communication skills and a proactive approach to problem-solving. The Sales Support Specialist will assist in managing customer inquiries, preparing sales documents, coordinating orders, and maintaining customer data, enabling the sales team to focus on achieving their targets.
If you want to challenge yourself at a high-growth startup and make a difference for women's health, please join us!
Requirements
Experience
- 5+ years of experience in Sales Operations, Revenue Operations, Sales Enablement, or B2B Operations.
- Hands‑on experience managing HubSpot pipelines, workflows, automation, and reporting.
- Strong understanding of B2B sales funnels, metrics, and revenue drivers.
- Experience building reports and dashboards; strong comfort with Excel or Google Sheets.
Education
- Bachelor’s degree in Business, Finance, Economics, Operations, Marketing, Analytics, or a related field.
- Equivalent professional experience may be considered instead of a formal degree.
Tools & Systems (Preferred)
- HubSpot (required)
- Affiliate platforms (e.g., Impact) are a plus
- Sales and automation tools (Zapier, Lemlist, Calendly) are a plus
Personal Attributes
- Ownership mindset with a bias toward action.
- Organized, reliable, and proactive.
- Enjoys building structures and improving systems from the ground up.
Responsibilities
Sales Operations & CRM Ownership
- Own and maintain HubSpot as the system of record, including workflows, automations, pipelines, and CRM hygiene.
- Track and monitor deal flow, identify stuck deals, and proactively flag follow‑ups.
- Ensure accurate pipeline structure, stage definitions, and data consistency.
Funnel Performance & Revenue Analytics
- Track funnel performance across all stages (lead → opportunity → conversion → retention).
- Translate funnel insights into clear recommendations and prioritized actions.
Reporting & Data Management
- Define and maintain structured data‑collection and reporting processes.
- Clean, reconcile, and organize data across HubSpot, Shopify, Excel, and related tools.
Sales Enablement
- Respond to sales team requests and build repeatable processes that reduce friction.
Discounts, Affiliates & Referrals
- Handle affiliate and referral partner payouts and related invoicing.
- Troubleshoot affiliate tooling and payout issues as needed.
B2B Orders & Operations
- Own end‑to‑end B2B order and sample workflows in coordination with CX, logistics, and finance.
- Ensure accuracy around pricing, taxation, delivery timelines, and fulfillment.
Details
The role is a remote position, with a 40-hour workweek, flexible working hours, and overlap with the US time zone (EST).
Benefits
What we offer
- You will work with a dedicated, highly-engaged, international team of professionals who are passionate about helping couples and individuals start their families
- We have a fast-paced and collaborative work environment where we encourage open communication, ownership, and independence
- In addition to a competitive salary, we offer a performance-based bonus system based on OKR
- We provide professional development opportunities - training courses, workshops, and seminars
Recruiting process
Step 1 ‘Screening call with HR’ -
Step 2 ‘Assessment task’ -
Step 3 ‘Interview with department lead’
