Hi 👋 we're Genio. We create beautifully simple learning tools that boost knowledge, skills, and confidence.
- We're a SaaS scale up and one of the fastest growing tech companies in the North.
- There's 100+ of us around the UK with our HQ in Leeds.
- Our software is award-winning and used by 100,000s of students at over 800 universities & colleges worldwide.
- We're growing so we can achieve our mission to support 1 million students to become better learners by 2030.
🚀 About the role
As Senior Revenue Operations Specialist (fixed-term contract) your role will be to own and optimise operations for pre-sales teams, processes and systems. Sitting within the RevOps team, but working closely with Marketing and Sales to provide the best customer experience, and maintain smooth day-to-day operations. This role has a core focus on the delivery of strategically important projects to improve revenue efficiency with ownership of Marketing & Sales Operations.
👥 Meet the team
You'll work closely with our Sales and Marketing teams, as well as Finance and Data. Here's an idea of who you might meet throughout the process:
- Luke - Senior RevOps Specialist - Dad to 2 boys who enjoys DIY, football, the gym and too much coffee.
- Dan - Head of Operational Effectiveness - a father of three (two humans, one dog) with a passion for gaming and travelling
- Emily - Revenue Operations Specialist - Wife, dog mum and proud fantasy and sci-fi geek
💪 What you'll be doing
Systems
- You'll be the go-to expert for systems administration for all Marketing and Sales tech.
- Continuous improvement of workflow configurations (ideally using custom code and other advanced features inside the CRM).
- Taking ownership of technical, complex system improvements and implementations.
- Proactively developing a roadmap and strategy for maintaining the best GTM tools that support company and department goals.
- Staying ahead of the competition with market/system knowledge in your space.
Process
- Owning commercial processes across the customer journey with a focus on pre-sale.
- Optimising and refining processes proactively (and reactively when needed).
- Driving scalable processes that support the organization's longer-term goals.
- Engaging with internal stakeholders across the business to gather requirements for systems, processes, and data needs.
Projects
- Owning, planning and delivering core projects that directly contribute towards company goals
- Prioritisation of project work
- Managing stakeholder relationships to achieve optimal outcomes for the project team
👤About you:
- Experienced with CRMs (HubSpot preferable) and administration / integration of a revenue technology stack
- Technical Skills - HTML, CSS, basic coding (Python or Node.js) - Willingness to learn or an ability to write code with AI assistance
- Strong data and process literacy. A strong ability to understand and interpret data or processes, identify issues or weak points and translate these into actionable items to improve results
- Ability to work in a fast-paced environment and adapt to changing business needs, prioritising focus and project managing multiple streams of work
- Excellent communication and collaboration skills across multiple stakeholders including revenue teams, data teams and finance
- Meticulously organised with solid time management skills
- Ability to proactively manage stakeholder expectations and provide constructive challenge
💰Salary and benefits:
£55,000 - £60,000 dependent upon experience
🏖️ 33 days annual leave (Inclusive of bank holidays)
🎄 3 gifted days off at Christmas
💰 EMI Share Options Scheme
🎓 Generous individual learning and training allowance
⌚ Truly flexible hours to suit when you work best
💻 Full home working set up and beautiful collaborative office space
🚗 Free Leeds City Centre office parking
🌴 Nomad working policy with family travel insurance
🍼 Enhanced 26 weeks maternity and 4 weeks paternity (fully paid)
🤍 Health cash plan (from glasses to massages)
💸 6% employer pension contribution
📍Location:
We have a beautiful office space in Leeds and we love it when we get together to collaborate in person. We typically operate a hybrid way of working, however some of our roles support remote working within the UK, if you live more than 50 miles from the office.
We will discuss ways of working with you at interview however if you have any questions before you apply please reach out to recruitment@glean.co
💡 What to expect next:
We'll review your application and provide a response within 1 week. Even if it's not the news you'd hoped for, we appreciate it's good to know either way.
If we invite you to meet with us for interview, here's an overview of what the process will look like:
- Screening interview with someone in our Recruitment team (30 minutes).
- First stage interview with the hiring manager and another Glean colleague (1 hour).
- Final stage interview which includes a 1 hour culture and values interview, plus a 30 minute task. You will be meeting with the hiring manager and one of the Executive Team.
Ahead of your interview you will receive a confirmation email outlining who you'll be meeting and when, anything you'll need to prepare in advance and any resources we think you might find helpful.
👀 Interested in learning more about a career at Genio?
Here are a few further resources:
About Genio
Life at Genio
Case studies and user stories
💌 Not quite the right role for you however you'd love to be a part of Genio's journey?
Let's connect! Reach out to recruitment@genio.co and we'll add you to our network, to keep you updated with any future opportunities we think you might be interested in.
📄 Applicant Privacy Notice
We think it's important that you understand how we use and handle your personal information, so here's a link to our privacy notice. By submitting your application, you're confirming that you've read and understood this notice.
