Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day.
We have a great team, we’re growing fast and have a winning culture based on innovation, teamwork, and mutual respect.
Job Overview
The Sr. Manager of Revenue Operations is a strategic and hands-on leader responsible for optimizing processes, systems, and reporting across both sales and marketing functions. This role ensures operational excellence, data integrity, and actionable insights to drive revenue growth and improve efficiency. The ideal candidate will have strong expertise in marketing automation, CRM administration, and sales forecasting, with a proven ability to partner cross-functionally to deliver scalable solutions.
This is a hybrid position, with 3 days per week in our Nashua, NH headquarters.
Responsibilities
- Serve as primary administrator for Pardot (or Marketo/HubSpot), managing automation workflows, lead scoring, segmentation, and campaign performance tracking.
- Oversee LeanData administration for accurate lead-to-account matching, routing, lead source and attribution.
- Oversee data integrity and processes in Pardot and Salesforce.com systems that drive our PowerBi Dashboards.
- Ensure data hygiene and compliance across marketing systems and integrations (CRM, automation, attribution tools).
- Partner with demand generation, digital, and content teams to optimize lead management and nurture programs.
- Collaborate with Revenue operations to ensure seamless lead handoff and alignment on pipeline metrics.
- Support marketing planning, budgeting, and forecasting processes.
- Develop and maintain dashboards and reports to measure funnel performance, campaign ROI, pipeline health, opportunity management, and revenue metrics as needed.
- Manage sales forecasting processes, ensuring accuracy and alignment with revenue targets.
- Conduct Closed Lost analysis and reporting to identify trends and inform win-back strategies.
- Ensure data hygiene and compliance across all revenue systems and integrations (CRM, marketing automation, attribution tools).
- Help optimize CRM workflows, fields, and processes to improve SDR and Sales productivity, opportunity management, and data quality.
- Drive continuous improvement initiatives and best practices.
- Evaluate and implement new tools and technologies to enhance operational efficiency.
- Provide training and enablement for revenue teams on systems and processes.
- Act as a liaison between Sales, Marketing, and RevOps teams to ensure alignment on KPIs and processes.
Requirements
- Bachelor’s degree in Business, Marketing, or related field; MBA a plus.
- 5+ years of experience in Demand Generation, Revenue Operations, Sales Operations, or Marketing Operations, preferably in B2B SaaS or technology.
- Expertise in Pardot, Marketo or HubSpot administration and marketing automation best practices.
- Experience with LeanData and Salesforce CRM
- Strong analytical skills with proficiency in reporting and dashboard tools (Salesforce reports, Tableau, Power BI, etc.).
- Proven ability to manage forecasting processes and pipeline analytics.
- Excellent project management skills and ability to lead cross-functional initiatives.
- Strong communication and stakeholder management skills.
Eligibility Requirements
- This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship.
- Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska.
- Relocation will not be offered for this position.
Our Compensation range for this role ranges from $150,000 to $170,000 annually, and is determined based on factors such as relevant experience, skills, and internal equity.
Benefits
To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer!
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
