Business Operations

Smart Joules • Full-time • India • 2d ago

Delhi, India
Permanent
Project Execution
3 - 6 years

Job Title:

Business Operations

Job Description:

About the Role
We are seeking a dynamic and results-driven Business Operations Manager to oversee and drive operational excellence for JCool across India. The ideal candidate will be responsible for end-to-end operational management, owning the P&L, ensuring seamless coordination between stakeholders, and delivering high-quality, cost-effective services to clients.

Key Responsibilities

P&L Ownership
- Take complete ownership of the Profit & Loss statement for all India operations.
- Monitor operational expenses and revenues to ensure profitability and budget adherence.
- Identify opportunities to improve cost efficiency without compromising service quality.
Stakeholder Coordination
- Collaborate closely with internal teams, including Operations and Projects, to ensure smooth handover and timely commencement of operations at new sites.
- Establish clear communication channels and workflows for seamless project-to-operations transitions.
Vendor Management
- Build and maintain strong relationships with vendors to ensure timely, cost-effective, and high-quality service delivery.
- Negotiate contracts and manage vendor performance against agreed KPIs.
- Ensure compliance with safety, quality, and legal requirements.
Client Relationship Management
- Act as the primary point of contact for clients, handling operational and techno-commercial discussions.
- Proactively address client concerns and ensure high satisfaction levels.
- Build long-term partnerships by delivering consistent value and service excellence.
Billing & Budget Adherence
- Ensure timely and accurate billing in alignment with project milestones and service delivery.
- Monitor budget utilization and take corrective actions to avoid overruns.
- Work with finance teams to streamline billing processes and collections.

Experience Range:

3 - 6 years

Educational Qualifications:

Any graduation

Skills Required:

Business Operations , Stakeholder Management , Activity Coordination

Job Code: KL-MX9ZKL9F

About Us

As our planet faces the alarming reality of warming temperatures, India is confronting a critical challenge: by 2030, heat stress events could cost the nation 34 million full-time jobs—equivalent to 5.8% of its working hours. In this context, HVAC systems are no longer a luxury but a fundamental necessity.

The escalating demand for cooling in India is projected to necessitate an additional 800 GW of power generation, exacerbating carbon emissions and accelerating climate change. With HVAC systems already accounting for up to 60% of energy costs, the people, the planet, and profit appear to be at cross-roads with each other, making it imperative to decouple the gridlock.

The answer to this impending conundrum lies in Energy Efficiency.
We are Smart Joules. And, we are pioneering the journey towards profitable decarbonization.

Why Us?

OUR VISION
To reduce 29 million tonnes of Co2 by 2030 by pioneering profitable decarbonization.

OUR MISSION
To make energy efficiency simple, substantial and profitable through cooling-as-a-service business models, intelligent automation technologies and efficiency-first processes, culture and values.

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