About AiSensy
AiSensy is India’s leading WhatsApp-based Marketing & Engagement platform, built on Official WhatsApp Business APIs. We empower 210,000+ businesses and 7,000+ partners—including ISVs, resellers, and affiliates—to scale their customer engagement and revenue through automation-driven communication solutions.
Recognized as Meta’s Emerging Partner of the Year 2023 and CTWA Partner of the Year 2024, AiSensy is one of India’s fastest-growing B2B SaaS startups. We work with brands like Adani, PhysicsWallah, Yakult, Godrej, Vivo, Asian Paints, Wipro, and India Today Group, helping them drive 25–80% of their business revenue via WhatsApp.
Role Overview
We are looking for a Business Analyst who will partner with our Product, Tech, and Growth teams to unlock insights from data and drive strategic decision-making. You will be responsible for building dashboards, analyzing data trends, and delivering recommendations that directly impact product innovation, partner growth, and business performance.
Key Responsibilities
- Collect, clean, and analyze data from multiple sources to identify trends, patterns, and actionable insights.
- Connect databases (MySQL, Postgres, BigQuery, etc.) to BI and analytics tools (Metabase, Power BI, Tableau).
- Design, build, and maintain dashboards in Metabase to track product adoption, sales performance, partner success, and campaign outcomes.
- Perform in-depth Excel analysis (pivot tables, macros, Power Query, advanced formulas).
- Write advanced SQL queries for data extraction, manipulation, and validation.
- Use Python (pandas, numpy, matplotlib, etc.) for automation, analytics, and predictive modeling.
- Collaborate with Product, Engineering, Partnerships, and Marketing teams to translate data into actionable recommendations.
- Ensure data accuracy, quality, and consistency across all reporting systems.
- Support A/B testing, funnel analysis, and growth experiments with data-driven insights.
Qualifications & Skills
- Bachelor’s degree in Engineering, Statistics, Economics, Computer Science, or related field.
- 2–4 years of experience as a Business Analyst / Data Analyst, preferably in SaaS, Tech, or Analytics-focused environments.
- Advanced proficiency in Excel (pivot tables, macros, automation).
- Strong hands-on experience with BI tools (Metabase, Power BI, or Tableau).
- Proficiency in SQL and good understanding of relational databases.
- Working knowledge of Python for data analysis and automation.
- Strong analytical mindset with the ability to translate complex datasets into business insights.
- Excellent communication, storytelling, and presentation skills.
Nice to Have
- Exposure to SaaS or API-driven business models.
- Experience working closely with product and growth teams in a startup environment.
- Familiarity with statistical methods, A/B testing, and experimentation frameworks.
Why Join AiSensy?
- Be part of India’s fastest-growing WhatsApp SaaS platform driving ₹400 Cr+ in annual WhatsApp-driven engagement.
- Work with top global brands and cutting-edge SaaS products.
- Exposure to scalable tech stacks, real-time analytics, and automation-driven growth.
- Collaborative, high-impact startup culture where your work directly influences business outcomes.
