At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
Your impact
At Jacobs, we transform intangible ideas into intelligent solutions for a more connected, sustainable world. We're seeking a Sales Operations Senior Manager to drive our complex and strategic proposals across various sectors including Transport, Civil Infrastructure, Cities and Places, Power, and Water.
Based in Singapore, you will collaborate with internal stakeholders to help develop our strategy and communication for important opportunities and clients. This means creating persuasive value propositions and differentiators. You will actively apply the full Relationship‑Based Sales (RBS) process (based on complete business development lifecycle global industry best practice) to help Jacobs win major projects and build strong client relationships.
As a senior member of the team, you will help mentor and grow the skills within the Sales Operations team (a stream within the broader business development team). You will show and teach cooperative consulting skills essential to building relationships with complex stakeholders, while continuing to enhance your coaching and facilitation skills.
You will have a high level of independence and will need to balance multiple tasks and deadlines in a fast‑paced, high‑pressure environment. You will also need to be skilled at delivering other people’s ideas to market, have sound judgment on which ideas and suggestions are viable, and be able to oversee the work‑winning and creative processes of others.
Your role will include
- Relationship Building Connect cross‑sector market and geography teams through strong communication. Work closely with Subject Matter Experts (SMEs) and Client Account Managers to develop winning value propositions and submissions.
- Strategy & Planning Develop account plans, pursuit plans, bid strategies, and structures, including message creation and presentation development.
- Value Proposition Development Challenge concepts, solutions, and assumptions constructively to differentiate and develop unique value propositions.
- Workshops & Storytelling Lead and facilitate interactive workshops to understand client challenges and develop solutions. Translate win strategies into key themes and drive them into sales documents through storyboarding and related techniques.
- Sales Materials & Knowledge Develop and maintain sales materials, including project descriptions. Promote the Jacobs brand by working within brand guidelines for visual identity and brand voice.
- Middle Game (Opportunities) Organise, direct, and motivate multidisciplinary pursuit teams to develop pre‑RFP win plans and strategic sales actions and deliverables.
- End Game (Bids & Proposals) Plan, organise, and direct all elements of the End Game.
Here's what you'll need
To be a successful candidate, you shall possess
- Bachelor’s Degree in Business, Marketing, Communications, or a related field.
- Strong understanding of the full capture and proposal process from pre‑RFP to post‑RFP.
- Experience developing storyboards, mock‑ups, proposal outlines, and compliance matrices.
- Highly organised, team‑oriented, enthusiastic, collaborative, and an independent thinker.
- Outstanding written and oral communication skills in English.
- Minimum of 10 years of experience in proposal development and supporting client account management for a Senior Proposal Manager role.
- Experience leading teams in a dynamic, fast‑paced environment supporting critical business development activities.
Please note If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs. Jacobs complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of age, race, religion, language, nationality, marital status, or family responsibilities.
From our inclusive employee networks to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.
With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place.
No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.
We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.
Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
