Job Description
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
The PRESTO team is seeking a Student to support administrative and operational readiness activities, including document management, developing operational manuals, supporting functional testing of systems/applications, preparing test media, gathering and documenting business requirements from stakeholders.
What will I be doing?
- Recommend improvements to existing processes and procedures to achieve greater efficiency.
- Work with all partners to collect data, respond to queries and exchange information.
- Prepare agendas, coordinate, attend and take minutes for daily technical/operational meetings.
- Document new and modified business policies and procedures (e.g. standard operating procedures (SOPs) and workflows) to ensure effective implementation of technology solutions and processes.
- Participate in system/process testing and identify defects and gaps, document recommendations for problem resolution and operational workarounds.
- Collaborate with diverse stakeholders to gather qualitative and quantitative data needed for solid decision-making.
- Identify technology risks and potential impacts on business operations.
What Skills and Qualifications Do I Need?
- Must be enrolled in Business Administration, Information Technology, Computer Science or Business Process Improvement or similar program at a post-secondary institution or enrolled in a full-time accredited co-op program in order to be considered for this position.
- Must be attending school full-time and returning to an academic institution.
- Must be at least 15 years of age before starting employment.
- Previous experience working within a business environment is an asset.
- Excellent written, oral communication and interpersonal skills are required.
- Competence in software such as Microsoft Office.
- A willingness to learn while being exposed to all aspects of Hardware and Software Operations Support.
- This role may require infrequent travel within the GTHA.
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com .
Application Process
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
# LI-MM3
