Sales Operations Administrator (Saskatoon, SK)

Vecima Networks Inc. • Full-time • Saskatoon, Saskatchewan, Canada • 1w ago

Vecima Networks is leading the global evolution to the multi-gigabit, content-rich networks of the future. Our talented people deliver future-ready software, services, and integrated platforms that power broadband and video streaming networks, monitor and manage transportation, and transform experiences in homes, businesses, and everywhere people connect.

We help our customers evolve their networks with cloud-based solutions that deliver ground-breaking speed, superior video quality, and exciting new services to their subscribers. There is power in connectivity – it enables people, businesses, and communities to grow and thrive. Learn more at vecima.com.

Position Summary:

Vecima is seeking an organized and customer-focused Sales Operations Administrator to join our team. This role is responsible for accurate entry and management of customer purchase orders in Oracle, ensuring compliance with order processing rules and configurations. The successful candidate will work closely with Sales, Supply Chain, Shipping, and Operations teams to maintain order accuracy, product availability, and timely fulfilment, while providing advanced inside sales support, and contributing to exceptional customer experience.

This position is based in our Saskatoon office, with some flexibility for a hybrid work arrangement.

Duties include (but are not limited to):

Review customer purchase orders and accurately enter order details into Salesforce and subsequently, Oracle.
Support Sales activities in Salesforce, including entering quotes, overseeing forecasts, updating opportunity data, and managing order progression.
Collaborate with numerous Teams to effectively communicate the needs of upcoming forecasts and purchase orders.
Manage various sales order holds, including credit, inventory, and shipping holds.
Act as an inside sales support resource by assisting customers with inquiries and requests.
Answer incoming calls in support of the Sales team.
Coordinate with the Shipping Department to support daily operations and ensure accurate shipping information is obtained prior to order entry.
Perform monthly reconciliations between Oracle and Salesforce.
Understand Finished Goods (FG) allocations and manage back orders efficiently.
Represent Vecima in a professional and positive manner in all internal and external interactions.

Position requirements:

Proficient in Microsoft Office/Office 365 (Outlook, Word, Excel).
Working knowledge of Oracle or similar ERP systems, including order entry.
Basic understanding of inside sales processes and customer support.
Familiarity with shipping processes and logistics coordination.
Experience using CRM systems such as Salesforce.
Strong attention to detail and accuracy.
Effective communication and interpersonal skills.
Ability to manage multiple tasks and work collaboratively in a fast-paced environment.
Proficient in standard office software applications.

At Vecima, everyone contributes and makes an impact. We foster an open, caring, and innovative work environment where creativity and communication thrive. We always strive to be our best and recognize achievements and wins that fuel individual and company growth. Together, we create the breakthroughs that lead the industry forward.

Vecima offers a competitive compensation and benefits and strives to provide a challenging work environment that can foster skill development and personal career growth for all employees.

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.

We are fueled by the innovation, leadership, and passion of today’s top talent. If you are looking for a challenging and rewarding career, we want to hear from you! Apply now!

Vecima Recruitment Process

Vecima takes great care to protect your privacy and personal information throughout the recruitment process.

All legitimate email communications and job offers will come from an @vecima.com email address. If you receive a suspicious message, please contact your Vecima representative directly to verify its legitimacy.

Submit your application

Follow the application instructions carefully
Complete all required fields and upload necessary documents

Initial Screening

If shortlisted, you will receive an email or phone call from a Vecima HR Business Partner for:
A brief conversation about your background
Basic questions about availability, salary expectations, and interest in the role

Interviews

Phone/Video Interviews: First round with HR or the hiring manager
Technical/Skills Assessments: If applicable, complete a test or assignment
In-Person or Final Interviews: Meet with hiring managers or team members; could be a panel

Reference & Background Checks