Hi,
Role: Salesforce CPQ Architect
Location: Atlanta GA Onsite
We are looking for a highly experienced Salesforce Architect with strong expertise in Salesforce CPQ, Revenue Cloud, Sales Cloud, and Experience Cloud to lead enterprise-scale digital transformation and revenue operations initiatives. This role will be responsible for designing scalable Salesforce solutions, driving Quote-to-Cash (Q2C) architecture, and ensuring seamless integration across enterprise systems.
The ideal candidate will have a strategic mindset, strong technical depth, and hands-on experience architecting complex Salesforce ecosystems for large organizations.
Key Responsibilities
1. Salesforce Architecture & Solution Design
- Design and own end-to-end Salesforce architecture across CPQ, Revenue Cloud, Sales Cloud, and Experience Cloud.
- Architect scalable Quote-to-Cash (Q2C), Lead-to-Revenue, and Order-to-Cash processes.
- Define enterprise integration patterns with ERP systems, billing platforms, tax engines, payment gateways, and external third-party applications.
- Ensure platform scalability, security, governance, data integrity, and performance optimization.
- Provide solution blueprints, architecture diagrams, and technical roadmaps aligned to business objectives.
- Collaborate with business stakeholders, product owners, developers, and system administrators to translate business requirements into scalable technical solutions.
2. Salesforce CPQ & Revenue Cloud
- Lead full lifecycle implementation of Salesforce CPQ and Revenue Cloud solutions.
- Architect and implement:
- Complex product catalogs and product bundling
- Configuration rules and product constraints
- Advanced pricing models, discount schedules, and approvals
- Subscription management, renewals, amendments, and cancellations
- Multi-currency, multi-language, and multi-entity business processes
- Design solutions for revenue recognition, invoicing, and billing integration.
- Build automated contract lifecycle management workflows.
- Optimize quote generation, approvals, renewals, and revenue operations processes.
3. Sales Cloud Architecture
- Design enterprise sales processes including:
- Lead management
- Opportunity management
- Forecasting and quota planning
- Territory management
- Pipeline visibility and sales analytics
- Implement automation using Salesforce Flows, Apex, Process Builder migrations, and Lightning Web Components (LWC).
- Enable Einstein Analytics and AI-driven insights where applicable.
- Define best practices for data quality, duplicate management, and user adoption.
4. Experience Cloud Architecture
- Architect and implement partner portals, customer communities, and self-service solutions using Experience Cloud.
- Design secure sharing models, role hierarchies, profiles, permission sets, and external user access.
- Enable capabilities such as:
- Self-service quoting
- Order tracking
- Case management
- Knowledge management
- Partner collaboration
- Optimize portal usability, performance, mobile responsiveness, and external user experience.
5. Integration, Technical Leadership & DevOps
- Define API-led integration strategies using REST, SOAP, middleware, and event-driven architecture.
- Work with MuleSoft, Boomi, Informatica, or other middleware platforms.
- Lead Salesforce DevOps practices including:
- CI/CD pipelines
- Version control and branching strategy
- Scratch org and sandbox strategy
- Release management and deployment governance
- Conduct code reviews and establish Salesforce development standards.
- Provide mentorship and technical leadership to Salesforce developers, administrators, and functional teams.
- Stay updated on Salesforce roadmap, new releases, and industry best practices.
Required Qualifications
- 10+ years of CRM experience with at least 5+ years in Salesforce architecture roles.
- 3+ years of hands-on experience with Salesforce CPQ and Revenue Cloud.
- Strong expertise in:
- Apex
- Lightning Web Components (LWC)
- Salesforce Flows
- Integration frameworks
- Salesforce data model and security model
- Experience integrating Salesforce with ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics.
- Deep understanding of Quote-to-Cash (Q2C), Lead-to-Revenue, and subscription business models.
- Strong experience with Salesforce security architecture, data governance, and role hierarchy design.
- Ability to work across both functional and technical teams in a fast-paced enterprise environment.
Preferred Certifications
- Salesforce Certified Technical Architect (CTA)
- Salesforce CPQ Specialist
- Salesforce Application Architect
- Salesforce System Architect
- Sales Cloud Consultant
- Experience Cloud Consultant
- Revenue Cloud Accredited Professional
- MuleSoft Certified Developer or Architect
Preferred Skills
- Experience working with SaaS, subscription-based, or recurring revenue business models.
- Knowledge of revenue recognition standards such as ASC 606 and IFRS 15.
- Familiarity with Agile, Scrum, and SAFe delivery methodologies.
- Strong communication and stakeholder management skills.
- Ability to influence senior leadership and business stakeholders.
- Strategic mindset with hands-on technical capability.
- Strong problem-solving, analytical thinking, and mentoring abilities.
